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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Identify a new generation of luxury patrons who are youthful, middle-aged, or semi-retired, adept with technology, and equipped with smartphones and mobile tablets. In today’s fast-paced digital landscape, these consumers expect unparalleled convenience, a variety of choices, and flexible controls right at their fingertips. Over 80 percent of hotel visitors now travel equipped with mobile devices, including smartphones and tablets. To elevate your hotel’s hospitality and services, consider connecting to the mobile devices and smartwatches of your loyal clientele through a Branded Mobile App available on widely-used platforms like Apple iOS and Google Android. This app can be custom-designed to cater to the needs of your discerning guests, offering enhanced privacy, improved accuracy, and convenience for service requests. By streamlining these processes, you can minimize bottlenecks and waiting times for hotel services, allowing your staff to be more available to assist other guests in need. This not only boosts the overall operational efficiency of your hotel but also significantly enhances guest satisfaction, creating an experience that resonates and encourages repeat visits. Investing in such technology can pave the way for a more personalized and responsive service model that meets the expectations of modern travelers.

Description

The advent of the Internet has made not only data more accessible, but it has also transformed the business landscape into a truly global arena, altering the expectations surrounding employee mobility. Today, selecting a CRM system that lacks mobile capabilities can hinder growth opportunities. Wice CRM is specifically designed with mobility in mind, allowing users to access their complete CRM system from virtually anywhere as long as they have an Internet connection. Whether on a PC or a laptop, all that is required is a web browser to get started. This feature is particularly beneficial for field personnel, as mobile access is also assured through smartphones or tablet devices running iOS or Android. Authorized users can effortlessly retrieve contact details and appointments from their devices, and phone numbers can be dialed directly from the contact list. For iPhone users, the Wice app, packed with smart functionalities, can be downloaded for free from the Apple AppStore, enhancing the overall user experience. Moreover, this level of accessibility ensures that teams remain connected and informed, regardless of their physical location.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

FlowMate

Integrations

FlowMate

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Generous App

Founded

2012

Website

www.generousapp.com/room-service-app

Vendor Details

Company Name

Wice CRM

Country

Germany

Website

wice.de/en/wice-crm/

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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