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support

Description

The integrated revenue management system regularly optimizes product offerings, pricing, and occupancy levels. Additionally, it features a system-optimized room assignment that facilitates manual allocations when necessary. One unit can be marketed in multiple ways, whether as a hotel room, an apartment, or a shared hostel space. Housekeeping personnel can update room statuses through a mobile website, which then automatically syncs with the property management system (PMS). Pricing structures are flexible, based on various adjustable criteria such as agents, weekdays, occupancy rates, duration of stay, and lead times. The system accommodates a range of trip lengths, points of contact, and meal plan options all within a single reservation. Invoices can be conveniently divided among different addresses, guests, or billing periods. Services can be created to reflect a percentage of the total invoice or include itemized charges, such as local taxes and credit card processing fees. Notifications regarding room assignments are sent out, enabling the team leader to designate group members to their respective rooms. Furthermore, the entire payment process is conducted online, which is required if a mobile key is to be issued, ensuring a seamless guest experience. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through flexibility and efficient management.

Description

Hotelace by CrowFran Innovations is a comprehensive hospitality PMS designed for operational efficiency and data-driven decision-making, available both as on-premise and cloud solutions. The system covers all essential hotel functions including front-office management, outlet sales, accounts, housekeeping, and inventory control within an integrated modular framework. Hotelace automates critical processes such as daily sales summaries, stock reporting, requisitions, guest invoicing, and payroll, while providing detailed audit logs and shift reports. Features like bill splitting and merging, operational prompting, and permission-based access ensure smooth, error-minimized workflows and security. The platform is customizable to accommodate any number of outlets with accurate stock tracking and reporting. Hotelace also supports rate forecasting and occupancy planning to prevent overbooking and maximize revenue. With daily, weekly, and monthly reports, it simplifies financial management including expenditures, vendor tracking, and aging analysis. Designed with user-friendly interfaces and keynotes for guidance, Hotelace empowers hotel staff and management to optimize operations effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

FLEXIPASS
FairPlanner
PickupTracking
RevControl

Integrations

FLEXIPASS
FairPlanner
PickupTracking
RevControl

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ASSD

Country

Germany

Website

www.assd.com/en/products-2/web-based-pms/

Vendor Details

Company Name

CrowFran Innovations

Founded

2024

Website

hotelace.crowfran.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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