Compare Hotel Dashboard vs. HotelCRM 365 in 2026

HotelCRM 365

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Description

Mastel Hospitality delivers worldwide technological solutions focused on enhancing Hotel Management through innovative software applications. Our mission is to simplify workflows, processes, and information management before, during, and after the implementation of technology in hotels. We strive to equip hotel professionals with the necessary knowledge, tools, and insights to propel their businesses forward. By optimizing operations, we help you achieve exceptional customer satisfaction while maximizing revenue potential. With over three decades of experience in the hospitality sector, we are regarded as global authorities in hotel consulting. Our team comprises certified specialists in various hotel management software, including Oracle – Opera, Micros, and Simphony, as well as Business Intelligence solutions, complemented by our own development team that possesses extensive expertise within the hospitality industry. We pride ourselves on our commitment to innovation and excellence, ensuring that our clients remain competitive in a rapidly evolving market.

Description

Our offerings harness the capabilities of the Microsoft Dynamics 365 Power Platform to create a suite of robust customer relationship management tools tailored specifically for the hospitality sector. Whether you operate a resort, hotel, spa, restaurant, golf course, or hospitality management company, our solutions are designed to meet the needs of businesses of all sizes. By consolidating guest interactions within a single platform, you can develop a comprehensive 360° profile of your clientele. We provide two distinct products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 serves as an ideal solution for essential CRM functionalities, including automated messaging and targeted email marketing. In contrast, Hospitality Suite CRM encompasses all the core features available in HotelCRM 365 while introducing numerous additional functionalities to oversee your guest relationships comprehensively. Furthermore, Hospitality Suite CRM evolves into your complete management system, facilitating everything from marketing initiatives to monitoring customer feedback, managing amenities requests, handling gift card transactions, and much more. By integrating these tools, you can enhance operational efficiency and create a more personalized experience for your guests.