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Description
HostReply is an innovative, cloud-based platform designed to assist short-term rental hosts and property managers by serving as an AI co-host and guest messaging hub. This tool seamlessly integrates with property management systems (PMS), allowing users to synchronize reservations, listing information, and communications all within a unified dashboard. By leveraging contextual booking information, house rules, property insights, and previous message histories, it crafts responses on PMS channels for hosts to easily review and send with a single click, while also highlighting inquiries that require human intervention. Guests can reach out through various platforms such as Airbnb, Booking.com, email, and WhatsApp, with the capability to receive replies in 32 different languages, including translation features for ongoing conversations. Additionally, the Sales Agent function provides eligible guests with the option to extend their stay for available nights, adhering to pricing guidelines set by the host. The beta version of Host AI is equipped to respond to queries regarding bookings, arrivals, and guest specifics. Furthermore, the Pro plan facilitates the generation of Nuki smart-lock codes for each booking, and compatibility with heating systems allows for temperature adjustments. Overall, HostReply serves as a comprehensive solution for vacation rental operators, enhancing their ability to manage guest interactions and streamline associated tasks in conjunction with their PMS. In essence, it brings together multiple functionalities to improve operational efficiency and guest satisfaction in the rental space.
Description
iGMS is a vacation rental platform that allows hosts to manage short-term rental management tasks efficiently. The software allows users to manage all Airbnb, Booking.com and HomeAway accounts through a single interface. Users also have access to the same advanced functionality via the mobile app. Automated guest messaging, reviews, templates, tools to team and task management, an advanced channel manager and financial reporting, as well as payment processing and payment processing.
You can get a free 14-day trial (no need to have a credit card).
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Airbnb
No
Beyond
No
Booking.com
No
Boostly
No
DPGO
No
EveryDoor
No
Guesty
Yes
Hostaway
Yes
KeyNest
No
Operto Teams
No
Integrations
Airbnb
Yes
Beyond
Yes
Booking.com
Yes
Boostly
Yes
DPGO
Yes
EveryDoor
Yes
Guesty
No
Hostaway
No
KeyNest
Yes
Operto Teams
Yes
Pricing Details
€7.90/listing/month
Starter costs €7.90 per listing per month for hosts with 1–3 listings. Pro costs €9.90 per listing per month and adds the Sales Agent for orphan-night outreach and pricing guardrails. Scale has custom pricing for property managers with 30 or more listings. A 14-day free trial is available without a credit card; subscriptions can be cancelled anytime.
Free Trial
Yes
Free Version
No
Pricing Details
$14 per property per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HostReply OÜ
Founded
2023
Country
Estonia
Website
hostreply.com
Vendor Details
Company Name
iGMS
Founded
2015
Country
Canada
Website
www.igms.com/software/try
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
No
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Vacation Rental
Contact Management
Yes
Fee / Commission Management
Yes
Guest Reviews / Ratings
Yes
Housekeeping Management
Yes
Lead Management
Yes
Owner Statements
Yes
Payment Processing
Yes
Property Database
Yes
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
Yes
