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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A recent study highlights that using construction software like Horizon Site Pro can potentially save companies up to 9 hours weekly for each employee. The process is straightforward: you set up your job, enter the relevant project information and files, and you are ready to go. With various scheduling options available, ranging from standard calendars to Gantt charts, monitoring progress becomes a breeze. In the event of a delay, you can easily reschedule tasks, which will automatically adjust the entire timeline and notify both employees and subcontractors of the updates. Maintaining communication with trades, suppliers, and customers is seamless, ensuring everyone stays informed about the project’s status. Furthermore, customers benefit from a dedicated portal where they can log in to track progress and view their selections, such as paint colors and decking materials. Additionally, our user-friendly form allows you to send documents to clients for their electronic signature in just a few clicks, enhancing efficiency in the workflow. This software not only streamlines processes but also fosters transparency and collaboration among all parties involved.

Description

Satisfied customers are well-informed customers. PortalCX is a comprehensive experience platform that provides a customizable portal for tracking project progress and automates communication to ensure customer comfort. With PortalCX, both you and your clients gain instant access to project updates through a user-friendly app that acts as a centralized communication hub for interaction, referrals, and promotional activities. Our easy-to-navigate application reflects your progress and automates customer service functions, enabling you and your clients to efficiently monitor tasks, while the integrated two-way communication and email features ensure smooth synchronization. The most exciting aspect? Everything is managed from a single platform. Ineffective communication can lead to heightened stress and increased cancellations. By offering real-time updates through PortalCX, customer trust is bolstered, resulting in a 20% reduction in churn and support expenses. Additionally, PortalCX consistently keeps clients informed about project developments and automatically encourages them to provide reviews and referrals, further enhancing your business’s reputation and customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier

Integrations

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier

Pricing Details

$39 per month
Free Trial
Free Version

Pricing Details

$79 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Horizon Site Pro

Website

www.horizonsitepro.com/homepage

Vendor Details

Company Name

PortalCX, Inc.

Founded

2021

Country

United States

Website

www.portalcx.com

Product Features

Construction Management

Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Timesheets

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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