Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
In order to meet the evolving demands of the future, the world requires utilities that are equipped and ready for what lies ahead. With Connexo, you can effectively prepare for the challenges of tomorrow; it combines utility intelligence with innovative “self-healing” optimization into a single, forward-looking application that offers a comprehensive perspective on your investment in advanced metering infrastructure (AMI). What sets Connexo apart is its capability to turn data collection and analysis into a launching pad for deeper insights. Videre takes it a step further by transforming those insights into practical solutions that can be utilized immediately. By leveraging advanced technology and the interconnectedness of data alongside UAVs, routine inspections, predictive maintenance, and element management can now be executed more efficiently and consistently. The sophisticated analytics provided by this system yield actionable insights that aid in thorough investigations and help recover lost revenue. Additionally, it supports the operation of mesh networks to facilitate data gathering that enhances both optimization and communication, ensuring that utilities can thrive in an increasingly complex landscape. The integration of these capabilities not only empowers utilities to maximize their investments but also prepares them for the unforeseen challenges that may come their way.
Description
Utilities are increasingly encountering disruptive challenges in the marketplace. The evolution of technology is transforming how customers engage with both their utilities and the wider world. By collaborating with utility companies, we forecast upcoming technology trends that enable better customer interaction through innovative solutions. The impact of technology is reshaping utility and customer relationships significantly. With MyUsage, customers gain access to more information and enhanced tools that empower them to resolve their inquiries without needing to reach out to you. Our aim is to provide your customers with the autonomy to manage their own issues effectively. We also facilitate an opportunity for customers to break free from debt by allowing them to pay off overdue balances in a gradual and manageable way. As a result, we have successfully assisted customers in maintaining their services while enabling utilities to recover nearly $200 in previously uncollectible debt per customer. This approach encourages customers to make smaller, more frequent payments, ensuring they stay on top of their bills in alignment with their usage patterns. Furthermore, this not only enhances customer satisfaction but also solidifies the financial stability of utility companies in the long run.
API Access
Has API
No
API Access
Has API
No
Integrations
Honeywell Smart Energy
Yes
Itron Enterprise Meter Data Management
No
SuiteOp
Yes
ThinkUEM
Yes
Integrations
Honeywell Smart Energy
No
Itron Enterprise Meter Data Management
Yes
SuiteOp
No
ThinkUEM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Honeywell
Country
United States
Website
www.smartenergy.honeywell.com/honeywell-connexo/
Vendor Details
Company Name
Exceleron Software
Founded
1999
Country
United States
Website
exceleron.com
Product Features
Utility Management Systems
Billing & Invoicing
No
Cable
No
Customer Management
No
Demand Planning
No
Electricity
No
Natural Gas
No
Plant Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
Workforce Management
No
Product Features
Portal
Chat
No
Collaboration
No
Content Management
No
Document Management
No
File Sharing
No
Search
No
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
No