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ease
features
design
support

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Description

Every telecommunications device supplied by the establishment must have the capability to make a 911 call. Additionally, a legitimate callback number needs to be supplied to the Public Safety Answering Point (PSAP) operator. The current premise-based phone system must enable all users to contact 911 without restrictions. Once the call is initiated, Homisco's solution will take over. According to Kari’s Law, it is essential to notify more than just Emergency Services when a user dials 911. Homisco can enhance your fundamental phone system to facilitate various types of alerts, including phone calls to Administrative Staff present on-site, calls to off-site numbers, on-screen notifications to computers located on the premises, text messages sent to any SMS-capable cellular device, and email alerts to any designated email addresses. Furthermore, Ray Baum’s Act stipulates that when a 911 call is made, it must also transmit precise location details about the caller. This means that the call must convey information such as room number, floor number, and any relevant building or wing identifiers. Ensuring compliance with these laws is crucial for safety and effective emergency response.

Description

Telli is an innovative call automation platform that utilizes AI to facilitate both outbound and inbound phone interactions for companies, enabling AI voice agents to engage in fluid, human-like dialogues for purposes such as qualifying leads, setting appointments, or smoothly transferring warm leads to human representatives. The platform employs advanced dialing techniques, dynamic number switching, and automated callbacks to enhance pick-up rates while offering multilingual voice agents with natural accents to effectively communicate with customers across various languages. Additionally, it seamlessly integrates with CRM platforms, calendars, and customer workflows, allowing calls to initiate actions like scheduling, data collection, or lead transfers without requiring any manual dialing or follow-up. The system also provides transcription and summary of calls, delivering valuable analytics on outcomes, sentiment, and discussion topics, which empowers teams to monitor performance at scale and refine their outreach tactics accordingly. Telli empowers businesses to swiftly connect with leads right after acquisition, fostering nurturing, re-engagement, or follow-up through phone, SMS, WhatsApp, or email, ensuring comprehensive customer interaction across multiple channels. This comprehensive approach not only streamlines communication but also enhances overall productivity and effectiveness in lead management.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

WhatsApp

Integrations

WhatsApp

Pricing Details

$10,000 one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Homisco

Website

www.homisco.com

Vendor Details

Company Name

telli

Founded

2024

Country

United States

Website

www.telli.com

Product Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Alternatives

Alternatives