Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hitrak is an innovative transport management system (TMS) driven by artificial intelligence, designed specifically for freight carriers, effectively serving as a digital replica of your operations by seamlessly connecting quoting, dispatching, delivering, and invoicing into a cohesive process. Developed in New Zealand and catering to businesses throughout New Zealand, Australia, and the Pacific, it eliminates the need for spreadsheets and phone-based dispatch systems by utilizing automated, event-driven tracking that significantly reduces manual paperwork and prevents revenue loss. Carriers experience remarkable efficiencies, achieving up to 95% automation in dispatch processes, a 90% reduction in the need to chase proof-of-delivery, and a decrease of 25–50% in call-center traffic, all while managing over 5,000 shipments daily with an impressive uptime of 99.95%. The system features real-time dashboards that offer detailed insights into vehicle-level costs, margins, and fuel consumption for each run. As an API-first platform, Hitrak easily integrates with existing telematics, payroll systems, fuel management, and accounting software, ensuring a smooth transition and enhanced operational efficiency. Created by industry professionals for their peers, it has earned the trust of leading New Zealand carriers, including renowned companies like Big Chill and MD Freighting, which underscores its reliability and effectiveness in the field.
Description
For any business operating multiple physical outlets, establishing a phone-based store locator is essential. Customers often seek immediate access to location details when they call, and a phone-based locator fulfills that need efficiently. By implementing such a system, customers can quickly obtain directions to the closest store, ensuring they save valuable time while receiving reliable information. This approach not only enhances their experience but also boosts customer satisfaction and fosters loyalty. Furthermore, it guarantees that customers won't feel lost or frustrated, significantly elevating their overall interaction with the business. The integration of Xtreme Locator with your phone system is a straightforward process; you simply need to configure a menu prompt that directs calls asking for dealer locations to your Xtreme IVR number. Once the call is routed, Xtreme Locator handles everything seamlessly, providing a hassle-free solution for both the business and its customers. Ultimately, this technology can be a game changer in enhancing customer service and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50.00/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hitrak
Founded
2019
Country
New Zealand
Website
www.hitrak.com
Vendor Details
Company Name
IQServices.com
Founded
1998
Country
United States
Website
xtremelocator.com/ivr-telephone-locator/
Product Features
Freight
3PL
No
Barcoding / RFID
No
Billing & Invoicing
No
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
No
Local Forwarders
No
Rate Management
No
Shipment Tracking
No
Truckload Management
No
Warehouse Management
No
Waybills
No
Transportation Management
Billing & Invoicing
No
Carrier Management
No
Customer Management
No
Dispatch Management
No
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Shipment Management
No
Product Features
IVR
Call Center
Yes
Call Logging
No
Call Recording
No
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
No
Text to Speech
Yes
Voice Customization
No
Voice Mail
No