Hitrak Reviews

Hitrak Description

Hitrak is an innovative transport management system (TMS) driven by artificial intelligence, designed specifically for freight carriers, effectively serving as a digital replica of your operations by seamlessly connecting quoting, dispatching, delivering, and invoicing into a cohesive process. Developed in New Zealand and catering to businesses throughout New Zealand, Australia, and the Pacific, it eliminates the need for spreadsheets and phone-based dispatch systems by utilizing automated, event-driven tracking that significantly reduces manual paperwork and prevents revenue loss. Carriers experience remarkable efficiencies, achieving up to 95% automation in dispatch processes, a 90% reduction in the need to chase proof-of-delivery, and a decrease of 25–50% in call-center traffic, all while managing over 5,000 shipments daily with an impressive uptime of 99.95%. The system features real-time dashboards that offer detailed insights into vehicle-level costs, margins, and fuel consumption for each run. As an API-first platform, Hitrak easily integrates with existing telematics, payroll systems, fuel management, and accounting software, ensuring a smooth transition and enhanced operational efficiency. Created by industry professionals for their peers, it has earned the trust of leading New Zealand carriers, including renowned companies like Big Chill and MD Freighting, which underscores its reliability and effectiveness in the field.