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Average Ratings 1 Rating
Description
Hitch is the only platform that allows talent visibility, planning and adaptability at scale. You can fill jobs and projects in days, not months, and keep your top talent for longer. Channel resources to high-need areas. Reduce recruiting and onboarding costs by a significant amount. Reduce the need to maintain a large skill pool, improve employee experience, and support organizational assessment projects. Automate mentoring, career-building, and employee engagement. To incubate new ideas, cross-functional teams are used to create micro-communities. You will see talent flourish and unleash potential. To drive innovation and break down silos, build dynamic teams. All aspects of high-level planning, such as skill supply and demand mapping and analytics, through to career planning, mentoring, and career planning. Our fully customizable platform interprets, matches, and recommends based upon real human behavior, profiles, job postings and project work.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Asana
Cegid Talentsoft
HireVue
Jira
Jobvite
Lever
Microsoft Teams
Oracle Fusion Cloud HCM
Paycor
Integrations
Amazon Web Services (AWS)
Asana
Cegid Talentsoft
HireVue
Jira
Jobvite
Lever
Microsoft Teams
Oracle Fusion Cloud HCM
Paycor
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hitch Works
Founded
2017
Country
United States
Website
hitch.works/
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Talent Marketplace
360 Degree Feedback
Career Goals
Career Pathing
Gigs / Opportunities
Learning Modules
Mentors
Reporting / Analytics
Skill Gap Analysis
Talent Mobility
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management