Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Hitch is the only platform that allows talent visibility, planning and adaptability at scale. You can fill jobs and projects in days, not months, and keep your top talent for longer. Channel resources to high-need areas. Reduce recruiting and onboarding costs by a significant amount. Reduce the need to maintain a large skill pool, improve employee experience, and support organizational assessment projects. Automate mentoring, career-building, and employee engagement. To incubate new ideas, cross-functional teams are used to create micro-communities. You will see talent flourish and unleash potential. To drive innovation and break down silos, build dynamic teams. All aspects of high-level planning, such as skill supply and demand mapping and analytics, through to career planning, mentoring, and career planning. Our fully customizable platform interprets, matches, and recommends based upon real human behavior, profiles, job postings and project work.
Description
Determining the appropriate level of customer support has become increasingly complex. Simplr offers a solution where you only pay for the customer support services you actually utilize, rather than relying on estimates of your needs. Our customer support operates around the clock and can adapt instantly to your demands, effectively mirroring the performance of your best agents. With our flexible outsourcing model for customer service, you are charged solely for successful outcomes—eliminating costs associated with inactivity or inefficiency. Enjoy 24/7 support that adjusts to your needs on a moment's notice. Our team consists of exceptional professionals who stand out from conventional contact center employees. Utilizing cutting-edge technology, we emulate the strengths of your top representatives to ensure every customer inquiry is addressed with excellence. Moreover, we are backed by Asurion, the foremost provider of tech protection and support globally, which ensures Simplr benefits from robust financial support, top-tier data security, and a wealth of enterprise-level customer service capabilities. With Simplr, you can confidently streamline your customer support strategy and focus on delivering an outstanding experience to your customers.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
Yes
Asana
Yes
Cegid Talentsoft
Yes
HireVue
Yes
Jira
Yes
Jobvite
Yes
Lever
Yes
Microsoft Teams
Yes
Oracle Fusion Cloud HCM
Yes
Paycor
Yes
Integrations
Amazon Web Services (AWS)
No
Asana
No
Cegid Talentsoft
No
HireVue
No
Jira
No
Jobvite
No
Lever
No
Microsoft Teams
No
Oracle Fusion Cloud HCM
No
Paycor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hitch Works
Founded
2017
Country
United States
Website
hitch.works/
Vendor Details
Company Name
Asurion
Founded
1994
Country
United States
Website
www.simplr.ai/
Product Features
Talent Marketplace
360 Degree Feedback
Yes
Career Goals
Yes
Career Pathing
Yes
Gigs / Opportunities
Yes
Learning Modules
No
Mentors
Yes
Reporting / Analytics
Yes
Skill Gap Analysis
Yes
Talent Mobility
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No