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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Managing your phone calls has never been more straightforward. For over a decade, we have partnered with businesses to deliver an unparalleled level of service. Understanding that each call requires a unique approach, we pride ourselves on offering tailored solutions for every interaction. That's why we prioritize meeting with you to discuss all aspects of your needs in detail. Our dedicated team is always on hand to update your availability or respond to any inquiries you may have. The distinction of our service is evident, which is why many of our clients have remained loyal since our inception ten years ago. Our receptionists treat every call with the utmost care and possess the expertise to handle any situation or question that arises. Bring us any challenge related to phone or front office operations, and we will devise an effective and budget-friendly solution for your organization. We answer your calls live, ensuring that your clients feel as though they are speaking directly with a member of your team, reinforcing the personal touch that sets us apart. With our commitment to excellence, your business can thrive while we manage your communication needs seamlessly.

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

8am MyCase No 
Advanced Email Parser No 
Amazon Q No 
Anti-Captcha No 
Aspecto No 
Best Captcha Solver No 
BlueFlag Security No 
Claude Sonnet 4.5 No 
Cline No 
Cloudimage No 
Contrast Security No 
Coverity Static Analysis No 
DataGrip No 
GridPanel No 
IP2Location No 
JsonWHOIS No 
Parasoft No 
Parse No 
WithoutBG No 
ZeroPath No 

Integrations

8am MyCase Yes 
Advanced Email Parser Yes 
Amazon Q Yes 
Anti-Captcha Yes 
Aspecto Yes 
Best Captcha Solver Yes 
BlueFlag Security Yes 
Claude Sonnet 4.5 Yes 
Cline Yes 
Cloudimage Yes 
Contrast Security Yes 
Coverity Static Analysis Yes 
DataGrip Yes 
GridPanel Yes 
IP2Location Yes 
JsonWHOIS Yes 
Parasoft Yes 
Parse Yes 
WithoutBG Yes 
ZeroPath Yes 

Pricing Details

$99 per year
Free Trial No 
Free Version No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HiLivePro

Country

United States

Website

hilivepro.com

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives

Alternatives

Ruby Reviews

Ruby

Ruby Receptionists