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Description

Transform your healthcare marketing with an innovative CRM that ensures your outreach is impactful and relevant. Create engaging campaigns that connect with the appropriate audience precisely at the moment they are ready to engage. Unearth valuable insights that can help formulate successful strategies aimed at enhancing engagement, fostering trust, and promoting healthy habits. Understand the competitive landscape and position yourself advantageously within the market. Utilize the extensive repository of American consumer healthcare data to access comprehensive, real-time intelligence, allowing you to focus your efforts strategically by service line and make informed decisions about your marketing investments. By accurately spotting consumers at risk for health issues and anticipating your patients' future healthcare requirements, you can craft effective, data-centric strategies that promote timely interventions and preventative measures. Additionally, optimize your resources by concentrating on those most inclined to benefit from your services, ultimately leading to significant savings in both time and costs. This approach not only enhances the effectiveness of your marketing but also supports better health outcomes for your target audience.

Description

Salesforce Agentforce Health is a comprehensive healthcare CRM designed to unify patient, provider, and operational data in one secure platform. Built on Salesforce’s deeply integrated architecture, it includes healthcare-specific workflows, compliance controls, and interoperability capabilities. The solution combines clinical and non-clinical data to deliver a 360-degree view of patients and members. AI-powered agents assist teams by summarizing records, automating document processing, and recommending next steps. Contact center teams gain real-time access to EHR data, eligibility details, and claims information to improve service speed and personalization. Care management tools enable coordinated, whole-person care with configurable care plans. Intelligent document automation reduces manual intake and accelerates case creation. Data 360 for Health enhances contextual insights across every touchpoint. Integration with MuleSoft, Slack, Marketing Cloud, and Service Cloud extends collaboration and engagement capabilities. Agentforce Health enables healthcare organizations to modernize operations, improve outcomes, and scale patient-centric care efficiently.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accurint Crime Analysis
Bridger Insight XG
CareBridge
Consensus Harmony
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Dossier
Nexis Social Analytics
PhoneIQ
Provar
ProvenExpert.com
Repuso
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
VerifyRX
Visualfiles
Wufoo

Integrations

Accurint Crime Analysis
Bridger Insight XG
CareBridge
Consensus Harmony
InMoment
Lexis Advance Quicklaw
Lexis Omni
Lexis PSL
Nexis Dossier
Nexis Social Analytics
PhoneIQ
Provar
ProvenExpert.com
Repuso
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
VerifyRX
Visualfiles
Wufoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Mercury Healthcare

Founded

1995

Country

United States

Website

partners.healthgrades.com/healthcare-crm/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/healthcare/cloud/

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

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