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Description

Helpy is the customer service platform designed for companies that care about customer data security. Protect your data but don't compromise on providing customer support! Helpy Pro is designed for private and on-premise deployments. It lets you avoid vendor lock in, own your data, and integrate with tools you already use to keep your data private and secure. Helpy has been downloaded over 500,000 times. Both the pro and open source versions are in use all around the globe.

Description

US Signal serves as a comprehensive IT infrastructure and cloud solutions provider, empowering businesses to enhance and manage their technological frameworks through a combination of cloud services, colocation, connectivity options, and managed solutions. With its innovative "Operations Anywhere" model, the company allows organizations to efficiently deploy, oversee, and safeguard workloads across various environments, including private cloud, public cloud, edge computing, and on-premises settings, all from a singular integrated ecosystem. This approach facilitates the adoption of hybrid and multi-cloud strategies, providing services such as migration assistance, continuous optimization, and workload assessment to ensure an ideal balance of performance, security, and cost without locking clients into specific vendors. US Signal also boasts strategically positioned data centers across the nation and a proprietary fiber network that ensures low-latency connectivity, geographic redundancy, and infrastructure compliant with regulatory standards for critical workloads. Furthermore, its offerings extend to vital capabilities like disaster recovery, data backup and protection, ransomware prevention measures, and advanced cloud communication tools, making it a robust choice for companies aiming to secure their digital assets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helpy.io, Inc.

Founded

2016

Country

United States

Website

helpy.io

Vendor Details

Company Name

US Signal

Founded

2001

Country

United States

Website

ussignal.com

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Product Features

Alternatives

Alternatives

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