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Description
Helpy is the customer service platform designed for companies that care about customer data security. Protect your data but don't compromise on providing customer support!
Helpy Pro is designed for private and on-premise deployments. It lets you avoid vendor lock in, own your data, and integrate with tools you already use to keep your data private and secure. Helpy has been downloaded over 500,000 times. Both the pro and open source versions are in use all around the globe.
Description
US Signal serves as a comprehensive IT infrastructure and cloud solutions provider, empowering businesses to enhance and manage their technological frameworks through a combination of cloud services, colocation, connectivity options, and managed solutions. With its innovative "Operations Anywhere" model, the company allows organizations to efficiently deploy, oversee, and safeguard workloads across various environments, including private cloud, public cloud, edge computing, and on-premises settings, all from a singular integrated ecosystem. This approach facilitates the adoption of hybrid and multi-cloud strategies, providing services such as migration assistance, continuous optimization, and workload assessment to ensure an ideal balance of performance, security, and cost without locking clients into specific vendors. US Signal also boasts strategically positioned data centers across the nation and a proprietary fiber network that ensures low-latency connectivity, geographic redundancy, and infrastructure compliant with regulatory standards for critical workloads. Furthermore, its offerings extend to vital capabilities like disaster recovery, data backup and protection, ransomware prevention measures, and advanced cloud communication tools, making it a robust choice for companies aiming to secure their digital assets.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpy.io, Inc.
Founded
2016
Country
United States
Website
helpy.io
Vendor Details
Company Name
US Signal
Founded
2001
Country
United States
Website
ussignal.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management