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Description
Helpy is the customer service platform designed for companies that care about customer data security. Protect your data but don't compromise on providing customer support!
Helpy Pro is designed for private and on-premise deployments. It lets you avoid vendor lock in, own your data, and integrate with tools you already use to keep your data private and secure. Helpy has been downloaded over 500,000 times. Both the pro and open source versions are in use all around the globe.
Description
Our open source model provides remarkable adaptability for businesses. Tailor our platform to fit your specific needs, seamlessly integrate it with your current systems, accelerate algorithm deployment, and utilize your internal development teams effectively. Most crucially, it empowers your organization to navigate the ever-evolving regulatory and technological environment. Say goodbye to vendor lock-in with Marketcetera, the sole open source trading platform on the market. You can easily download the complimentary open source product and begin your journey. Being open source allows you the freedom to enhance and personalize the core product to meet your requirements without incurring license fees. This model presents an exceptional chance to lower your firm's infrastructure expenses significantly. You can use the open source version of our solution at no cost, or opt for a support agreement to ensure operational stability and compliance. Whichever path you choose, you will enjoy a reduced total cost of ownership (TCO) and a superior return on investment (ROI) compared to proprietary software or even developing your own system. Additionally, this flexibility ensures you can keep pace with technological advancements and regulatory demands efficiently.
API Access
Has API
API Access
Has API
Integrations
Bamboo
Confluence
Crucible
Fisheye
Jira
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpy.io, Inc.
Founded
2016
Country
United States
Website
helpy.io
Vendor Details
Company Name
Marketcetera
Country
United States
Website
www.marketcetera.com
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Algorithmic Trading
2-Click Trading
Analyst on Demand
Auto Fibs
Auto Trend Lines
Backtesting
Basket Trading
Drawing Tools
Pattern Tools
Stock Screener
Trading From Charts
