Average Ratings 49 Ratings
Average Ratings 4 Ratings
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Description
HelpWire is a user-friendly remote desktop service for quick IT assistance to home and business users. It provides on-demand support for Windows, macOS, and Linux devices, along with unattended access to Windows and macOS computers. Technicians can instantly access client systems to resolve issues promptly, eliminating costly on-site visits.
Tailored for sole proprietors, small to medium IT support teams, MSPs, and help desks, HelpWire ensures effective remote client support.
Top HelpWire features:
- Quick session initiation via URL
- On-demand and unattended remote access
- Support for Windows, macOS, and Linux
- Strong security with TLS/SSL and AES-256 encryption
- Team member invitations
- Multi-monitor viewing
- Rapid file transfer
- Multi-user chat
- Client directory
Description
Introducing a comprehensive management system designed specifically for vending machines and other unattended devices. Our innovative software empowers you to oversee your operations remotely through an advanced vending telemetry solution, eliminating the need for constant on-site supervision. Nayax's Management Suite is dedicated to streamlining the management and monitoring of your business, allowing you to stay connected and informed even when you're away. You will receive real-time alerts about any critical events or issues, such as a machine being disconnected, enabling you to act swiftly. This proactive approach helps you avoid operational failures and protect your revenue stream. You can customize the conditions, scenarios, and timings for receiving these alerts to fit your needs. Additionally, you can perform detailed business analyses to identify growth opportunities, access forecasts, and view trends and sales reports. This system also sheds light on consumer habits and highlights areas requiring your attention. Ideal for environments like offices, hospitals, and universities that utilize prepaid solutions, it ensures that your unattended machines operate efficiently and profitably. Furthermore, this management system enhances decision-making by providing valuable insights into operational performance.
API Access
Has API
API Access
Has API
Integrations
Gimme VMS
VendingMetrics
Pricing Details
$0
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
Nayax
Country
United States
Website
www.nayax.com/solution/nayaxvend-management-suite/
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback