Average Ratings 48 Ratings

Total
ease
features
design
support

Average Ratings 10 Ratings

Total
ease
features
design
support

Description

HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials. When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots. To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256. Core features: - No sign-up for the remote user – reduce friction and speed up session initiation. - Reboot & reconnect – continue support after system restarts without losing access. - UAC elevation support – perform administrative tasks on Windows devices during the session. - File transfer – move files between devices during support work. - Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default. - Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session. - Multi-screen view – work across all client monitors without switching context. - Two-factor authentication (2FA) – protect account access. - Firewall-friendly connections – run support within restricted network environments.

Description

Inuvika OVD Enterprise is a desktop virtualization solution that gives users secure access to their apps and virtual desktops from anywhere. Inuvika embraces the zero-trust principle, ensuring secure access and leaving no data on user devices. OVD Enterprise reduces complexity for admin and lowers the total cost of ownership by up to 60% when compared to Citrix or VMware/Omnissa Horizon. It can be deployed on-premise or through any private of public cloud platform provider. It is also available as a DaaS service through our network of Managed Services Providers. OVD is easy to install and manage. It integrates with leading enterprise standards, including any directory service, storage and hypervisors such as Proxmox VE, vSphere, Nutanix AHV and Hyper-V. Key Features: Use any device, including macOS, Windows, Linux, iOS/Android, Chromebook, Raspberry Pi, or any HTML5 Web browser. Multi-tenancy support Integrated Two-Factor Authentication Integrated Gateway enables secure remote access without a VPN Single Web-based Admin console Deploys on Linux so most Microsoft Windows server and SQL server licenses are not required. Hypervisor agnostic - ProxmoxVE, Hyper-V, vSphere, KVM, Nutaxix AVH and more.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AuthPoint
Cisco Duo
KVM
Nutanix AHV
Proxmox VE
VMware ESXi
VMware vSphere
Verge-OS
WatchGuard Endpoint Protection Platform (EPP)
XenServer
Zadara

Integrations

AuthPoint
Cisco Duo
KVM
Nutanix AHV
Proxmox VE
VMware ESXi
VMware vSphere
Verge-OS
WatchGuard Endpoint Protection Platform (EPP)
XenServer
Zadara

Pricing Details

$0
The product is completely free of charge, no fees and no ads
Free Trial
Free Version

Pricing Details

$8.55/concurrent user/month
Sample price is for 500 users for 3 years, paid in advance and includes support. OVD is sold as a Subscription plan in 1, 3, or 5-year terms. OVD as-a-service is available through our network of service providers.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Electronic Team, Inc.

Founded

2001

Country

United States

Website

www.helpwire.app/

Vendor Details

Company Name

Inuvika

Founded

2014

Country

Canada

Website

www.inuvika.com

Product Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Application Virtualization

Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances

Desktop as a Service (DaaS)

Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring

Alternatives

Alternatives

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SetMe

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Citrix DaaS

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