Average Ratings 48 Ratings
Average Ratings 10 Ratings
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
Description
Inuvika OVD Enterprise is a desktop virtualization solution that gives users secure access to their apps and virtual desktops from anywhere. Inuvika embraces the zero-trust principle, ensuring secure access and leaving no data on user devices. OVD Enterprise reduces complexity for admin and lowers the total cost of ownership by up to 60% when compared to Citrix or VMware/Omnissa Horizon.
It can be deployed on-premise or through any private of public cloud platform provider. It is also available as a DaaS service through our network of Managed Services Providers.
OVD is easy to install and manage. It integrates with leading enterprise standards, including any directory service, storage and hypervisors such as Proxmox VE, vSphere, Nutanix AHV and Hyper-V.
Key Features:
Use any device, including macOS, Windows, Linux, iOS/Android, Chromebook, Raspberry Pi, or any HTML5 Web browser.
Multi-tenancy support
Integrated Two-Factor Authentication
Integrated Gateway enables secure remote access without a VPN
Single Web-based Admin console
Deploys on Linux so most Microsoft Windows server and SQL server licenses are not required.
Hypervisor agnostic - ProxmoxVE, Hyper-V, vSphere, KVM, Nutaxix AVH and more.
API Access
Has API
API Access
Has API
Integrations
AuthPoint
Cisco Duo
KVM
Nutanix AHV
Proxmox VE
VMware ESXi
VMware vSphere
Verge-OS
WatchGuard Endpoint Protection Platform (EPP)
XenServer
Integrations
AuthPoint
Cisco Duo
KVM
Nutanix AHV
Proxmox VE
VMware ESXi
VMware vSphere
Verge-OS
WatchGuard Endpoint Protection Platform (EPP)
XenServer
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Free Version
Pricing Details
$8.55/concurrent user/month
Sample price is for 500 users for 3 years, paid in advance and includes support. OVD is sold as a Subscription plan in 1, 3, or 5-year terms. OVD as-a-service is available through our network of service providers.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Vendor Details
Company Name
Inuvika
Founded
2014
Country
Canada
Website
www.inuvika.com
Product Features
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Product Features
Application Virtualization
Conflict Prevention
Cross-Platform Support
Dashboard
Debugging
Incident Management
Legacy App Support
Memory Protection
Multiple App Instances
Desktop as a Service (DaaS)
Admin Console
Application Management
BYOL Management
Backup & Recovery
Cloud Encryption
Device Management
File Management
GPU Virtualization
Multi-Factor Authentication
Policy Management
Single Sign On
User Provisioning
Remote Desktop
Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management
Virtual Desktop (VDI)
Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration
Virtualization
Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Namespace Management
Performance Management
Version Control
Virtual Machine Monitoring