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Average Ratings 285 Ratings

Total
ease
features
design
support

Description

Bespin Global's HelpNow AutoMSP is an innovative solution for cloud operations automation, leveraging the capabilities of multiple collaborative Agentic AI agents to execute over 80% of routine cloud management tasks in environments such as AWS and Kubernetes. This technology assists organizations in minimizing manual labor, speeding up operational processes, and enhancing overall efficiency without necessitating extensive engineering knowledge. By interpreting requests in natural language, it can diagnose problems and carry out actual cloud operations, including resource provisioning, configuration, scheduled backups, monitoring, log analysis, and reporting, all while utilizing Bespin's proven cloud operational methodologies and a library of over 400 prebuilt automation templates. The solution employs patented technologies like Context Priming and Context Anchoring, allowing the AI to maintain a coherent understanding and adhere to specific task boundaries, which ensures dependable execution akin to that of a human engineer and alleviates the burden of repetitive tasks. Overall, HelpNow AutoMSP significantly transforms traditional cloud management by increasing productivity and providing organizations with a robust automation framework.

Description

AI Agents can’t manage your network without context. NetBrain delivers it. NetBrain provides a proven, safe path to Agentic NetOps, backed by an AI-powered platform informed by network context, real customer outcomes, and enterprise network expertise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS)
Ansible
Asset Management for Jira
BigPanda
Datadog
Dynatrace
Infoblox NIOS
Jira Service Management
Kubernetes
NetBox
Paessler PRTG Enterprise Monitor
ServiceNow
SolarWinds AppOptics
Splunk AppDynamics
Splunk Infrastructure Monitoring
ThousandEyes

Integrations

Amazon Web Services (AWS)
Ansible
Asset Management for Jira
BigPanda
Datadog
Dynatrace
Infoblox NIOS
Jira Service Management
Kubernetes
NetBox
Paessler PRTG Enterprise Monitor
ServiceNow
SolarWinds AppOptics
Splunk AppDynamics
Splunk Infrastructure Monitoring
ThousandEyes

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bespin Global

Founded

2015

Country

South Korea

Website

www.bespinglobal.com/automsp/

Vendor Details

Company Name

NetBrain

Founded

2004

Country

United States

Website

www.netbrain.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Automation

Compliance Monitoring
Configuration Backup
Configuration Changes
Network Orchestration
Performance Monitoring
Tool Access Control
Vulnerability Assessments

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

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