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Description
Discover the advantages of AI-driven customer service and search solutions, allowing your AI to gain deeper insights into your business operations. Reduce labor expenses while effortlessly creating a polished help center that adapts to multiple platforms. You can customize domain names and optimize for SEO, offering tailored setups with live previews to strengthen your brand presence. The directory interface is user-friendly and aesthetically pleasing, providing instant clarity on content statuses; moreover, managing documents is simplified with a WYSIWYG rich text editor that facilitates the insertion and editing of various elements while automatically saving any modifications made. This streamlined approach not only enhances efficiency but also empowers businesses to deliver superior customer experiences.
Description
Take charge of the B2C, B2B, and B2X interactions tailored to each individual customer. Effortlessly enhance crucial experiences such as checkout processes, search capabilities, and product information through real-time personalization that requires no cumbersome integrations. Provide a seamless shopping journey by ensuring that commerce is inherently linked with a content management system. View product pages in the designated format and modify your content as needed. Interact with the content just as your customers would engage with it. Consolidate and oversee assets through a unified digital asset management platform. Utilize flexible search and retrieval options to share, repurpose, and collaborate on rich media and various assets. Manage changes to copy and tweak algorithm settings independently of IT support. Prior to broadcasting content across your various marketing channels, take the time to preview, adjust, and refine the material to maximize effectiveness. This holistic approach ensures that every aspect of the customer experience is thoughtfully curated.
API Access
Has API
API Access
Has API
Pricing Details
$7/user/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpLook
Founded
2023
Country
Singapore
Website
www.helplook.net
Vendor Details
Company Name
Bridgeline Digital
Founded
2000
Country
United States
Website
www.bridgelinedigital.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates