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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Discover the advantages of AI-driven customer service and search solutions, allowing your AI to gain deeper insights into your business operations. Reduce labor expenses while effortlessly creating a polished help center that adapts to multiple platforms. You can customize domain names and optimize for SEO, offering tailored setups with live previews to strengthen your brand presence. The directory interface is user-friendly and aesthetically pleasing, providing instant clarity on content statuses; moreover, managing documents is simplified with a WYSIWYG rich text editor that facilitates the insertion and editing of various elements while automatically saving any modifications made. This streamlined approach not only enhances efficiency but also empowers businesses to deliver superior customer experiences.

Description

Take charge of the B2C, B2B, and B2X interactions tailored to each individual customer. Effortlessly enhance crucial experiences such as checkout processes, search capabilities, and product information through real-time personalization that requires no cumbersome integrations. Provide a seamless shopping journey by ensuring that commerce is inherently linked with a content management system. View product pages in the designated format and modify your content as needed. Interact with the content just as your customers would engage with it. Consolidate and oversee assets through a unified digital asset management platform. Utilize flexible search and retrieval options to share, repurpose, and collaborate on rich media and various assets. Manage changes to copy and tweak algorithm settings independently of IT support. Prior to broadcasting content across your various marketing channels, take the time to preview, adjust, and refine the material to maximize effectiveness. This holistic approach ensures that every aspect of the customer experience is thoughtfully curated.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bridgeline Unbound Platform
ChatGPT
Microsoft SharePoint

Integrations

Bridgeline Unbound Platform
ChatGPT
Microsoft SharePoint

Pricing Details

$7/user/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

HelpLook

Founded

2023

Country

Singapore

Website

www.helplook.net

Vendor Details

Company Name

Bridgeline Digital

Founded

2000

Country

United States

Website

www.bridgelinedigital.com

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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