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Description
HelpGent is a WordPress plugin designed to facilitate the creation of interactive, multi-step forms while also enabling the management of customer interactions directly from the WordPress dashboard. Users can engage in conversations through various mediums, including text, voice messages, video, or screen recordings, while teams can review and respond to these inputs at their convenience. The plugin allows for a dynamic presentation of questions, utilizing features like conditional logic and floating bubbles, and can also capture responses that are incomplete. Additionally, it offers a customer portal and an inbox for streamlined response management, enabling guest access via email links. This tool can be employed for a wide range of applications, including customer support inquiries, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Paid tiers of the service provide enhanced features such as advanced form capabilities, detailed response summaries, improved lead collection, and integration options with platforms like Google Drive and Bunny Storage. HelpGent is easily installed within a WordPress environment, and supports various storage solutions for managing media content, ensuring a seamless user experience. Its versatility and user-friendly interface make it an invaluable asset for businesses looking to enhance customer engagement and streamline their communication processes.
Description
Your WordPress site is vulnerable to a variety of threats, including hacking, server failures, unreliable updates, or even simple mistakes made by users. This is exactly why UpdraftPlus is essential for your site’s protection. By installing it now, you can ensure your WordPress site remains secure while utilizing an intuitive interface that enables you to backup and restore with just one click, tailored to a schedule that fits your needs. Not every backup plugin offers the same level of quality; UpdraftPlus has been subjected to extensive testing across various scenarios, is installed on more servers, and consistently receives higher ratings than its competitors. As a versatile backup and restoration tool, UpdraftPlus boasts an array of features and advanced functionalities that outshine other options. It allows for comprehensive manual or scheduled backups encompassing all your WordPress files, databases, plugins, and themes. Moreover, it automatically secures your website before any updates are made to plugins, themes, or core files, ensuring peace of mind with each change you implement. Safeguarding your site with UpdraftPlus is not just a smart choice; it’s an essential step towards maintaining a healthy and functional website.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Drive
Yes
Amazon Web Services (AWS)
No
Dropbox
No
Microsoft Azure
No
Microsoft OneDrive
No
WordPress
No
Integrations
Google Drive
Yes
Amazon Web Services (AWS)
Yes
Dropbox
Yes
Microsoft Azure
Yes
Microsoft OneDrive
Yes
WordPress
Yes
Pricing Details
$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Trial
No
Free Version
Yes
Pricing Details
$84.70 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SovWare
Founded
2017
Country
Bangladesh
Website
wpwax.com/helpgent/
Vendor Details
Company Name
UpdraftPlus
Website
updraftplus.com
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Product Features
Backup
Backup Log
No
Backup Scheduling
No
Cloud Backup
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Remote Server Options
No
Secure Data Storage
No
Web Access / Restoration
No
Alternatives
No Alternatives
