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Description
HelpGent is a WordPress plugin designed to facilitate the creation of interactive, multi-step forms while also enabling the management of customer interactions directly from the WordPress dashboard. Users can engage in conversations through various mediums, including text, voice messages, video, or screen recordings, while teams can review and respond to these inputs at their convenience. The plugin allows for a dynamic presentation of questions, utilizing features like conditional logic and floating bubbles, and can also capture responses that are incomplete. Additionally, it offers a customer portal and an inbox for streamlined response management, enabling guest access via email links. This tool can be employed for a wide range of applications, including customer support inquiries, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Paid tiers of the service provide enhanced features such as advanced form capabilities, detailed response summaries, improved lead collection, and integration options with platforms like Google Drive and Bunny Storage. HelpGent is easily installed within a WordPress environment, and supports various storage solutions for managing media content, ensuring a seamless user experience. Its versatility and user-friendly interface make it an invaluable asset for businesses looking to enhance customer engagement and streamline their communication processes.
Description
You can submit an unlimited number of questions and submissions per form. With four servers hosting your forms, they remain accessible even if one server experiences downtime. Moreover, your data is regularly backed up, ensuring its safety. All information is protected and encrypted with SSL, which uses military-grade encryption for added security. Additionally, an integrated spam filter effectively keeps unwanted submissions at bay. The statistics package provides insights into the geographical locations of your visitors. You will receive instant notifications for new submissions, and you can also select a specific webpage to redirect your visitors after they complete the submission process. This comprehensive approach guarantees both functionality and security for your forms.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Drive
No
Pricing Details
$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SovWare
Founded
2017
Country
Bangladesh
Website
wpwax.com/helpgent/
Vendor Details
Company Name
Response-O-Matic
Website
www.response-o-matic.com
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Alternatives
No Alternatives
