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Description
HelpGent is a WordPress plugin designed to facilitate the creation of interactive, multi-step forms while also enabling the management of customer interactions directly from the WordPress dashboard. Users can engage in conversations through various mediums, including text, voice messages, video, or screen recordings, while teams can review and respond to these inputs at their convenience. The plugin allows for a dynamic presentation of questions, utilizing features like conditional logic and floating bubbles, and can also capture responses that are incomplete. Additionally, it offers a customer portal and an inbox for streamlined response management, enabling guest access via email links. This tool can be employed for a wide range of applications, including customer support inquiries, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Paid tiers of the service provide enhanced features such as advanced form capabilities, detailed response summaries, improved lead collection, and integration options with platforms like Google Drive and Bunny Storage. HelpGent is easily installed within a WordPress environment, and supports various storage solutions for managing media content, ensuring a seamless user experience. Its versatility and user-friendly interface make it an invaluable asset for businesses looking to enhance customer engagement and streamline their communication processes.
Description
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API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Contact Form 7
No
Elementor
No
Formidable Forms
No
Forminator
No
Google Drive
Yes
Gravity Forms
No
Make
No
Ninja Forms
No
Stripe
No
Telegram
No
Integrations
Contact Form 7
Yes
Elementor
Yes
Formidable Forms
Yes
Forminator
Yes
Google Drive
No
Gravity Forms
Yes
Make
Yes
Ninja Forms
Yes
Stripe
Yes
Telegram
Yes
Pricing Details
$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Trial
No
Free Version
Yes
Pricing Details
$10/domain/month
Lite is free on unlimited domains. Pro is $10 per domain per month for the first 100 early-bird users; new subscriptions then move to $20 per domain per month. Early-bird subscribers retain the $10 rate while their subscription remains active. Pro includes a 7-day free trial with no credit card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SovWare
Founded
2017
Country
Bangladesh
Website
wpwax.com/helpgent/
Vendor Details
Company Name
IceDesign
Founded
2026
Country
Ukraine
Website
qoracrm.com
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
No Alternatives
