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Description
HelpGent is a WordPress plugin designed to facilitate the creation of interactive, multi-step forms while also enabling the management of customer interactions directly from the WordPress dashboard. Users can engage in conversations through various mediums, including text, voice messages, video, or screen recordings, while teams can review and respond to these inputs at their convenience. The plugin allows for a dynamic presentation of questions, utilizing features like conditional logic and floating bubbles, and can also capture responses that are incomplete. Additionally, it offers a customer portal and an inbox for streamlined response management, enabling guest access via email links. This tool can be employed for a wide range of applications, including customer support inquiries, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Paid tiers of the service provide enhanced features such as advanced form capabilities, detailed response summaries, improved lead collection, and integration options with platforms like Google Drive and Bunny Storage. HelpGent is easily installed within a WordPress environment, and supports various storage solutions for managing media content, ensuring a seamless user experience. Its versatility and user-friendly interface make it an invaluable asset for businesses looking to enhance customer engagement and streamline their communication processes.
Description
MakeForms is a versatile online platform that enables organizations to gather, validate, and manage information effectively through cloud-based forms and workflows. With its intuitive no-code builder, users can create tailored, multi-step forms that incorporate conditional logic, perform calculations, allow for file uploads, and even utilize AI to assist in form creation. This platform supports a wide range of applications, including surveys, lead generation, event registrations, customer onboarding, and workflows involving sensitive data, all equipped with functionalities for verifying emails or phone numbers, processing payments, scheduling appointments, obtaining electronic signatures, and managing document flows. Additionally, MakeForms offers tools for managing submissions, integrates seamlessly with various business applications, and provides customizable data residency options to meet specific organizational needs. Its robust security measures encompass encryption, strict access controls, and compliance support for regulations such as HIPAA, GDPR, and PIPEDA, ensuring data safety and regulatory adherence. The service is accessible via a browser and is available in different SaaS plans tailored for individuals, teams, agencies, and large enterprises, with features and usage limitations differing across each plan. Thus, MakeForms not only simplifies information management but also enhances operational efficiency for its users.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
![Diagram titled “How to Automate Document Approval Workflows [Step-by-Step]” showing document approval, digital signing, and completion steps connected by arrows.](http://a.fsdn.com/con/app/proj/makeforms.s/screenshots/screenshot-1.png/max/max/1)
Integrations
Google Drive
Yes
ActiveCampaign
No
Box
No
Calendly
No
Dropbox
No
Google Sheets
No
Make
No
Microsoft OneDrive
No
Salesforce
No
Slack
No
Integrations
Google Drive
Yes
ActiveCampaign
Yes
Box
Yes
Calendly
Yes
Dropbox
Yes
Google Sheets
Yes
Make
Yes
Microsoft OneDrive
Yes
Salesforce
Yes
Slack
Yes
Pricing Details
$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SovWare
Founded
2017
Country
Bangladesh
Website
wpwax.com/helpgent/
Vendor Details
Company Name
Creative Tools
Country
India
Website
makeforms.io
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
Product Features
Online Form Builders
Artificial Intelligence
No
Assign Roles / Permissions
No
Collaboration Tools
No
Conversational Forms
No
Data Tables
No
Drag & Drop / No Code
No
Export to PDF
No
HIPAA Compliant
No
Import Existing Forms
No
Mobile Forms
No
Offline Forms
No
Pre-made Templates
No
Quizzes / Questionnaires
No
Reporting / Data Visualization
No
Signup Forms
No
Surveys
No
