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Description
HelpForShopping is a live chat software for e-commerce websites. It engages visitors in real time and provides personalized product suggestions. It also reduces product returns while increasing customer satisfaction. HelpForShopping offers features that boost conversion rates, increase loyalty, and provide quick support.
Why choose HelpForShopping Live Chat Widget for your website?
Increase Conversion Rates
HelpForShopping’s live chat widget allows agents to engage directly and quickly with visitors. This makes it easy to convert browsing to purchases by providing real-time product suggestions and answering customer inquiries.
-Reduce Product Returns
HelpForShopping provides detailed information and personalized advice to customers at the time they make a purchase. This helps them make informed decisions, reducing the number of returns.
HelpForShopping is a program backed by the European Union that empowers businesses to optimize their e-commerce.
Description
Intellecta utilizes your company's proprietary information and employs GPT models to address customer questions across multiple channels, including chat, social media, and email. By automating actions such as liking posts, responding to comments and direct messages, and moderating content by flagging and removing negative remarks, Intellecta significantly boosts your presence on social media, thereby safeguarding your brand's image and advertising investment. It also facilitates the extraction of real-time insights from your social media platforms, emails, and chat interactions, helping you to gain a deeper understanding of customer engagement with your brand. This capability allows for the early detection of trends and potential issues, providing a competitive edge in customer interaction strategies. Furthermore, Intellecta supports manual data input, allowing users to upload documents or enter data directly to ensure accurate knowledge integration and improved customer support. By combining automated processes with manual input, Intellecta creates a comprehensive approach to managing customer relationships effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Gorgias
No
Instagram
No
Shopify
No
WordPress
Yes
Zendesk
No
Integrations
Facebook
Yes
Gorgias
Yes
Instagram
Yes
Shopify
Yes
WordPress
No
Zendesk
Yes
Pricing Details
$19.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelpForShopping
Founded
2023
Country
Italy
Website
helpforshopping.com
Vendor Details
Company Name
Intellecta
Country
Portugal
Website
intellecta.io