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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.

Description

ResidentPrints offers a cloud-based print management solution paired with a comprehensive printer service tailored for apartment complexes. With this software, residents can easily upload their documents from any device via a web browser and release their print jobs at the property's commercial printer by using a personal PIN. Property management teams can oversee resident permissions, set monthly print limits, track job statuses, and monitor activities through an intuitive web dashboard, which also supports bulk onboarding via CSV files. The subscription package features not only a color print/scan/copy station but also includes paper, toner, remote monitoring of devices and supplies, maintenance and repairs, along with direct support for residents. Key functionalities encompass secure PIN-based job release, print quotas, document history tracking, remote submission, scan-to-email capabilities, visibility into usage, seamless resident onboarding, and adaptability for multiple properties. Monthly plans are available starting at $249 for each property, and the current installation and support services are primarily concentrated in the metropolitan area of Atlanta, Georgia. Additionally, this innovative service aims to enhance the overall resident experience by providing a hassle-free printing solution within their living environment.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

£100 per month
Free Trial
Free Version

Pricing Details

$249/month/property
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help me Fix

Founded

2019

Website

helpmefix.io

Vendor Details

Company Name

ResidentPrints, LLC

Country

United States

Website

www.residentprints.com

Product Features

Product Features

Print Management

Cost Tracking
Device Status Monitoring
Environmental Metrics
Guest Printing
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Print Quotas / Limits
Remote Printing
Reporting / Analytics
Secure Print Job Release

Alternatives

Alternatives

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