Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Help me Fix offers a thorough diagnostic and triage solution for repairs, leveraging cutting-edge AI and video technology. Its primary goal is to enhance service quality, lower costs, and streamline maintenance management, making it an excellent choice for various industries aiming to optimize their repair processes and boost operational efficiency. The platform features Aidenn, an AI-driven repairs assistant, alongside Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This innovative service allows residents to tackle straightforward repairs on their own with the help of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting. Additionally, it empowers contact center representatives and on-site technicians to assist residents via video calls, enabling them to resolve issues remotely and significantly improve first-time fix rates. By bridging the gap between technology and hands-on support, Help me Fix creates a more effective repair experience for everyone involved.
Description
RepairLogic is an innovative cloud-based platform tailored for collision repair specialists, enabling them to generate precise and thorough vehicle repair plans that utilize authentic OEM-authorized procedures. This system aims to enhance safety, transparency, and consistency in today's vehicle repair landscape by offering a centralized hub where technicians and estimators can access the latest manufacturer repair guidelines for a diverse array of vehicles. As the intricacies of vehicle technology increase—particularly with the advent of sensors, driver-assistance systems, and sophisticated electronics—RepairLogic ensures that repair teams remain compliant with manufacturer specifications by integrating collision repair procedures into one cohesive system, eliminating the need to scour various sources for information. The platform meticulously categorizes procedures according to vehicle damage areas and offers multiple navigation options, including a 3D vehicle model that enables repair planners to visually pinpoint and select the relevant procedures needed for efficient repairs. This streamlined approach not only saves time but also minimizes the risk of errors during the repair process, ultimately leading to higher-quality outcomes for both technicians and vehicle owners.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
£100 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help me Fix
Founded
2019
Website
helpmefix.io
Vendor Details
Company Name
OEC
Founded
2000
Country
United States
Website
oeconnection.com/products/repairlogic/
Product Features
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management