CCC ONE Total Repair Platform Description

One solution for collision repairers. Why is CCC ONE better than shops? Because your input fuels innovation. The Total Repair Platform consolidates all the key functions of your business into a single application. This allows you to increase performance, capture more customers, and reduce costs. CCC ONE enhances every stage of the collision repair process. You can use CCC ONE as a modular solution that you plug in where you need it or expand the suite to increase your shop's capabilities.

Integrations

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Reviews - 1 Verified Review

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features
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Company Details

Company:
CCC Information Services
Headquarters:
United States
Website:
www.cccis.com

Media

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CCC ONE Total Repair Platform Features and Options

Auto Repair Software

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Auto Body Software

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

CCC ONE Total Repair Platform User Reviews

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  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    We just want the Basic CCC estimating Program back

    Date: Nov 04 2022

    Summary: CCC support have been polite and have tried to help us, until they realized we were not doing as they wanted us too. Then all support stopped. The only reason I signed the contract was I was lead to believe are main parts house was gonna be a provider, which will never happen. I am convinced the sales person knew they would never be, yet responded with we are adding new providers all the time. We just want out of this contract. we are told it can happen, yet to date they will not have that conversation with us.

    Positive: We signed on with CCC with the basic plan, And it worked very well, Are shop got very busy and my estimator was overworked big time. I contacted CCC to ask if they had any ways to make are work easier. And they had an add on to help, which doubled the cost. We pay around $1200 a month. The training process started and there was slight improvement.

    Negative: We have found we do not use or need The added $600 a month Program, We are a small family owned shop, we do not rewrite good estimates from ins. adjusters. We have no need for the time card , or accounting parts of the program, or customers do not respond to generated text messages or it does not work. I believe we were told are PPG paint computer would talk and send CCC reports ,that does not work. Are main supplier is not and will not be a provider. T he list goes on and on.

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