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Description
Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page, automated workflows and best-in-class reporting. It also has an integrated knowledge base and robust API. Help Scout integrates with voicemail and live chat services such as Olark and Snap Engage.
Description
geoSCOUT is a comprehensive visualization, analytical, and forecasting tool designed for Windows, featuring a vast collection of high-quality data. It has garnered the trust of numerous energy experts who rely on geoSCOUT for tasks such as mapping oil and gas plays, identifying trends, gaining insights into reservoirs, planning strategically for the future, and making critical business decisions. Users can generate surface maps and structural geology maps, and access assets including wells, pipelines, and land information. The ability to cross-reference visual data with satellite imagery enhances the decision-making process. With advanced charting functionalities, users can transform intricate oil and gas data into intuitive visual formats like production charts, cross sections, 3D wellbore maps, and histograms. Additionally, professionals can seamlessly integrate their insights while utilizing the software. Whether the goal is to annotate a map, digitize manually created contours, or develop intricate cross sections tailored to specific areas of interest, geoSCOUT provides comprehensive support throughout the entire process, ensuring users have the tools they need to succeed.
API Access
Has API
API Access
Has API
Integrations
BugHerd
Campaign Monitor
EnjoyHQ
Gravity Forms
Hippo
Honeycommb
LaunchBrightly
Livestorm
Pabbly Connect
Paperform
Integrations
BugHerd
Campaign Monitor
EnjoyHQ
Gravity Forms
Hippo
Honeycommb
LaunchBrightly
Livestorm
Pabbly Connect
Paperform
Pricing Details
$10.00/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Scout
Founded
2011
Country
United States
Website
www.helpscout.com
Vendor Details
Company Name
geoLOGIC
Website
www.geologic.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
