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Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Description

Sphere serves as a mixed reality platform tailored for enterprises, emphasizing simplicity and affordability without the need for extensive customization. This ready-to-use solution facilitates the seamless incorporation of mixed reality into various business operations, enabling organizations to boost safety while optimizing both time and costs. It encompasses a broad spectrum of mixed reality applications suitable for multiple industries, including remote assistance, digital collaboration, workflow enhancement, and life-sized overlays. The platform is designed to be compatible with numerous operating systems and devices, ensuring flexibility across different hardware. Sphere can operate on virtually all mobile devices, desktops, and mixed reality headsets, making it easy for companies to integrate diverse devices without complications. Presently, it supports iOS, Android, and Windows, with plans for MacOS compatibility in the near future. Additionally, portions of our software can be accessed as a browser application, regardless of the chosen platform. For added security and efficiency, Sphere leverages cloud hosting to optimize performance and data protection. This innovative approach not only streamlines operations but also empowers businesses to embrace cutting-edge technology with minimal barriers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Genesys Cloud CX
IFS Field Service Management
Lenovo ThinkAgile VX Series
SAP Cloud Platform

Integrations

Salesforce
Genesys Cloud CX
IFS Field Service Management
Lenovo ThinkAgile VX Series
SAP Cloud Platform

Pricing Details

$75,000 per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Vendor Details

Company Name

holo|one

Country

Switzerland

Website

holo-one.com/products/sphere/

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Virtual Reality

Application Development
Augmented / Mixed Reality
Collaboration
Content Creation
Cross-Device Publishing
Drag & Drop
Immersive Training
Process Simulation
Product Visualization
Social Sharing
User Interaction Tracking
Virtual Meetings
Virtual Prototyping

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