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Description
Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance.
We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world.
Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems.
Help Lightning is used to install, inspect, train, service, and repair complex equipment and products.
Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
Description
VisionLib serves as a versatile SDK for augmented reality tracking, functioning seamlessly across various platforms. Its advanced model tracking capabilities facilitate effortless 3D object tracking, catering to sophisticated AR applications and fundamental augmented reality scenarios. Users can enhance their experience by extending the context, augmenting objects, and seamlessly blending, overlaying, or pinning digital information onto the real world. The Model Tracking feature of VisionLib underpins a diverse array of AR applications that demand exceptional object recognition and accurate tracking, which play a crucial role in the digital transformation of industrial workflows. By revolutionizing our approach to work and education, augmented reality allows us to visualize concepts and elements that would otherwise be invisible. It effectively connects the digital realm with the physical world, providing essential information relevant to various tasks. Users can utilize CAD and 3D data for precise object tracking, as VisionLib supports an array of file formats. Additionally, VisionLib can be implemented as either a Unity or native plug-in, making it adaptable for integration into individual applications or comprehensive platforms, thus expanding its usability across different sectors. This flexibility ensures that developers can leverage its powerful features to create innovative solutions tailored to their specific needs.
API Access
Has API
API Access
Has API
Integrations
Genesys Cloud CX
IFS Field Service Management
Salesforce
Unity
Integrations
Genesys Cloud CX
IFS Field Service Management
Salesforce
Unity
Pricing Details
$75,000 per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Help Lightning
Founded
2016
Country
United States
Website
helplightning.com
Vendor Details
Company Name
VisionLib
Founded
2017
Country
Germany
Website
visionlib.com
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Remote Support
Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback
Remote Work
Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing
Product Features
Augmented Reality
3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality