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Description
HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.
Description
ValueText is a versatile messaging application designed for Salesforce users, enabling communication through various channels such as SMS, WhatsApp, Telegram, and beyond. With ValueText, users can effortlessly initiate text conversations via SMS or WhatsApp directly from their Salesforce records, including contacts, leads, opportunities, and even custom objects. The app features a Chat Console and Converse Inbox for managing customer interactions, allowing all conversations to be centralized in one platform. Users can enhance their messaging experience by adding personalized labels, utilizing dynamic templates, sending files and audio messages, scheduling texts, creating automated responses, and much more. For those needing to send or schedule messages to multiple recipients at once, ValueText simplifies the process through List Views, Reports, or Campaigns. Custom messages can be crafted or templates and bots used to streamline communication. Seeking to boost productivity and save valuable time? ValueText allows for the automated sending of SMS and WhatsApp messages within Salesforce, utilizing native automation tools to promptly confirm appointments, dispatch reminders, share special promotions, and more, ensuring that users can focus on what matters most. This comprehensive approach to messaging not only enhances efficiency but also fosters better customer relationships.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$75/month
Free Trial
Free Version
Pricing Details
$5 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelloSend
Founded
2019
Country
United States
Website
hellosend.com
Vendor Details
Company Name
ValueText
Founded
2017
Country
India
Website
valuetext.io
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Alternatives
No Alternatives