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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
Venus Hotel Management Software is a comprehensive cloud-based property management system designed for a variety of accommodations, including hotels, guest houses, serviced apartments, lodges, and short-term rentals. It efficiently oversees essential functions such as managing reservations, tracking room availability, maintaining guest profiles, facilitating check-in and check-out processes, handling billing and payments, coordinating housekeeping, and generating reports. The software also includes optional modules that cater to restaurant and bar point of sale needs, inventory management, accounting, tracking expenses, managing venue bookings, overseeing maintenance tasks, and supporting operations across multiple properties. A direct booking engine and channel manager are integrated to link online reservations with various supported booking platforms, contingent upon the proper setup and configuration of the channels. Additionally, the Venus Hotel Owner mobile app provides property owners and managers with real-time access to critical information such as revenue, reports, reservations, forecasts, and alerts. The pricing structure for monthly and annual subscriptions is determined by property specifics, and there may be additional fees for setup and optional modules. Ultimately, this software is tailored to assist hotel owners and managers in efficiently managing their daily operational needs while enhancing overall guest experiences.
API Access
Has API
No
API Access
Has API
No
Integrations
Agoda
No
Airbnb
No
Alexa
Yes
Booking.com
No
Expedia
No
Trip.com
No
Integrations
Agoda
Yes
Airbnb
Yes
Alexa
No
Booking.com
Yes
Expedia
Yes
Trip.com
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Subscriptions are available monthly or annually, with pricing based on the property's room count and sales outlets. A one-time setup fee of ₦50,000 applies. Optional modules are charged separately, with listed one-time fees ranging from ₦100,000 to ₦500,000. The Venus Hotel Owner app is available for a one-time fee of ₦300,000.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
Fortran House Technologies
Founded
2013
Country
Nigeria
Website
venushotelsoftware.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
