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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
The Property Management System (PMS) now incorporates revenue management capabilities, making it simpler to optimize rates with the smart pricing tool. MasterYield's Check In Express has been enhanced with features like document scanning, personalized document display, and digital signature capture. Designed with innovation and user-friendliness in mind, this system streamlines the check-in experience, ultimately saving time for your guests. The MasterYield document scanner can easily and instantly capture the DNI or Passport information of guests, storing it directly within the customer's file in the PMS. This functionality also extends to scanning documents for all companions traveling with the guest. The entire process can be completed effortlessly from a mobile device, eliminating the need for a separate application. Furthermore, the updated Check In Express allows for the customization of various documents, including privacy policies, internal regulations, health safety protocols, and welcome messages, all available in multiple languages, enhancing the overall guest experience. This innovative approach not only improves efficiency but also adds a personal touch to the hospitality experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Alexa
Yes
Duve
No
Hotelinking
No
LoungeUp
No
Lybra Assistant
No
PriceLabs
No
Revenue Control Data
No
Revo XEF
No
Roommatik
No
SiteMinder
No
Integrations
Alexa
No
Duve
Yes
Hotelinking
Yes
LoungeUp
Yes
Lybra Assistant
Yes
PriceLabs
Yes
Revenue Control Data
Yes
Revo XEF
Yes
Roommatik
Yes
SiteMinder
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
MasterYield
Founded
2013
Country
Spain
Website
www.masteryield.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
