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Description
Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.
Description
InnCentral serves as a comprehensive property management solution tailored for hotels, resorts, inns, guest houses, serviced apartments, and multi-property organizations. This platform integrates various functionalities such as reservations, front-desk operations for check-in and check-out, management of room availability, guest record keeping, billing processes, housekeeping coordination, maintenance oversight, and overall property administration. Additionally, its booking engine facilitates direct reservations, while the channel management feature ensures that rates and availability are synchronized across multiple online travel platforms. The software also encompasses a range of other capabilities, including point of sale systems, electronic invoicing, payment processing, operational reporting, and AI-driven insights on occupancy, revenue, guest arrivals, and overall property performance metrics. With REST APIs, webhooks, and various named integrations, InnCentral seamlessly connects to automation, accounting, customer relationship management, enterprise resource planning, messaging, and analytics services. Notably, the free plan doesn't impose any discernible limits regarding rooms, users, reservations, branches, or properties, making it an enticing option for many. Furthermore, for enterprises, additional services are available, including private deployment options, self-hosting capabilities, data migration assistance, tailored integrations, and support backed by service level agreements. Overall, InnCentral offers a robust suite of tools designed to enhance operational efficiency and guest satisfaction for hospitality businesses.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Alexa
Yes
HubSpot CRM
No
Make
No
Microsoft Power BI
No
Odoo
No
QuickBooks Online
No
Salesforce
No
WhatsApp
No
Xero
No
Zapier
No
Integrations
Alexa
No
HubSpot CRM
Yes
Make
Yes
Microsoft Power BI
Yes
Odoo
Yes
QuickBooks Online
Yes
Salesforce
Yes
WhatsApp
Yes
Xero
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0
The free plan has no room, user, reservation, branch, or property limits. Enterprise adds self-hosting, private deployment, RBAC, audit logs, compliance support, custom integrations, migration support, and SLA-backed assistance.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloGuest
Founded
2014
Country
Germany
Website
www.helloguest-solutions.com/en/index.html
Vendor Details
Company Name
SDLC Corp
Founded
2015
Country
United States
Website
inncentral.sdlccorp.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
