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Description
An intuitive and robust platform designed to streamline service routines and efficiently handle orders at your repair shop, allowing you to focus on expanding your business. Build a tailored customer database that tracks all ticket histories and purchases, and keep important notes while sending timely notifications. You can assign tasks to employees, set ticket statuses, and add services and products, ensuring a smooth payment process. Invoices can be printed with ease, and you’ll have a clear overview of all your expenses and income, giving you precise insights into your earnings. All new features and updates are provided at no additional cost, distinguishing us from other applications that impose premium or budget plans filled with limitations. HelloClient stands out with no restrictions on users or tickets, meaning you won't incur extra charges for adding new users; you simply pay based on the number of locations you operate. Your data remains secure and accessible even in the event of overdue payments, as we prioritize robust protection and regular backups, ensuring your information is always safeguarded. Furthermore, this user-friendly platform empowers you to enhance your operational efficiency and drive growth in your repair business.
Description
RepairAmigo is a self-hosted management solution designed for repair shops specializing in cell phones, computers, game consoles, and various electronics. The software effectively combines repair tickets and customer information with inventory management, cash-only point of sale systems, receipts, reporting capabilities, warranty tracking, and permissions based on user roles. This platform enables shops to manage repairs from the moment a customer drops off their device until they pick it up, while also allowing them to monitor parts and sales, as well as evaluate overall shop performance. An optional feature for Twilio texting is available as part of the vendor's offering. RepairAmigo is designed to operate as a virtual machine within VirtualBox on Windows, Linux, or Intel Mac systems, ensuring flexibility for different shop environments. Staff members can easily access the software via web browsers on any connected device, such as computers, tablets, or smartphones, all while the system is hosted internally to maintain data privacy. The vendor promotes the software as being available at no cost to users, making it an attractive option for small businesses in the repair industry. Overall, RepairAmigo aims to streamline operations and enhance service quality in repair shops.
API Access
Has API
No
API Access
Has API
No
Integrations
Twilio Messaging
No
Pricing Details
$9 per location per month
Free Trial
No
Free Version
No
Pricing Details
$0 (Free)
Free to use. Self-hosted in a VirtualBox virtual machine on a shop computer.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloClient
Founded
2017
Country
United Kingdom
Website
helloclient.io
Vendor Details
Company Name
RepairAmigo
Country
United States
Website
repairamigo.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
