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Description
An intuitive and robust platform designed to streamline service routines and efficiently handle orders at your repair shop, allowing you to focus on expanding your business. Build a tailored customer database that tracks all ticket histories and purchases, and keep important notes while sending timely notifications. You can assign tasks to employees, set ticket statuses, and add services and products, ensuring a smooth payment process. Invoices can be printed with ease, and you’ll have a clear overview of all your expenses and income, giving you precise insights into your earnings. All new features and updates are provided at no additional cost, distinguishing us from other applications that impose premium or budget plans filled with limitations. HelloClient stands out with no restrictions on users or tickets, meaning you won't incur extra charges for adding new users; you simply pay based on the number of locations you operate. Your data remains secure and accessible even in the event of overdue payments, as we prioritize robust protection and regular backups, ensuring your information is always safeguarded. Furthermore, this user-friendly platform empowers you to enhance your operational efficiency and drive growth in your repair business.
Description
At the core of any successful repair shop lies a robust ticketing system, and we recognize its importance. Our ticketing feature allows you to access vital information regarding your needs and timelines from any device. Our Point of Sale (POS/EPOS) solution is designed to assist you in managing everything from a modest retail outlet to a large network of busy stores, complete with comprehensive reporting capabilities. You can efficiently monitor all your inventory and services using our advanced inventory management system. With a powerful invoicing feature, your repair business or retail establishment will have all the tools necessary to operate smoothly, including options for recurring invoicing tailored for business contracts. Additionally, payment links can be integrated into invoice emails and made available in the customer area for convenience. Your website can now include customizable wizards that gather specific information about customer issues, notifying you immediately with well-organized data that indicates its source. This system ensures that you maintain consistent communication with your customers. Many of our users report that this tool not only helps them retain existing clients but also attracts new business, with "Marketing Campaigns" alone often covering the software's expenses. Ultimately, our comprehensive system is designed to streamline your operations and enhance customer engagement, paving the way for greater success in your business endeavors.
API Access
Has API
No
API Access
Has API
No
Integrations
Wufoo
No
Pricing Details
$9 per location per month
Free Trial
No
Free Version
No
Pricing Details
$20 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
HelloClient
Founded
2017
Country
United Kingdom
Website
helloclient.io
Vendor Details
Company Name
MyGadgetRepairs
Founded
2006
Country
United Kingdom
Website
www.mygadgetrepairs.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
