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ease
features
design
support

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Description

Achieve and maintain product market fit with Sift, which allows you to gather insights on your features, concepts, and unresolved customer issues directly within your application. Gain extensive feedback efficiently by segmenting your users and initiating in-app prompts tailored to their identities and activities. This approach provides a thorough understanding of user experiences and their interactions with your product. Monitor how customers engage with your offerings and the responses they provide throughout their journey. Currently, Sift operates on an invite-only basis, so be sure to register for an invitation. Discover the essential features users desire and assess their satisfaction across your entire product suite. We will pinpoint significant opportunities, ranging from upcoming features to overlooked challenges, ensuring that your customer’s needs align with your priorities. Request feedback seamlessly within your application by setting up triggers, allowing us to pose questions in the appropriate context. Additionally, we will help you make this feedback quantifiable and actionable. By doing so, you can refine your product based on concrete user insights.

Description

Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amplitude
Authsignal
CleverX
Figma
Gr4vy
LaunchDarkly
Mixpanel
Neyox
Segment
User Interviews

Integrations

Amplitude
Authsignal
CleverX
Figma
Gr4vy
LaunchDarkly
Mixpanel
Neyox
Segment
User Interviews

Pricing Details

$30 per user per month
Free Trial
Free Version

Pricing Details

$175 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Sift

Founded

2018

Country

United States

Website

hellosift.com

Vendor Details

Company Name

Sprig

Founded

2018

Country

United States

Website

sprig.com

Product Features

Product Features

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Session Replay

Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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Dovetail

Dovetail Research
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Extellio

Extellio International AB