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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Helios serves as an AI-centric platform for remote monitoring and management (RMM) and professional services automation (PSA), specifically designed for managed service providers. This comprehensive solution integrates device monitoring, automated self-healing, patch management for both Windows and third-party applications, security monitoring via Microsoft Defender, health checks for Microsoft 365, one-click remote access, customized client portals, and a complete helpdesk system into a single hosted environment. Unlike many tools that merely add AI as an additional feature, Helios is fundamentally constructed around artificial intelligence: AI Ops can respond to straightforward questions about your systems and take action accordingly, foresees potential disk failures several days in advance, and consolidates alerts to ensure that one outage generates only one support ticket. Additionally, its integrated AI Service Desk Agent efficiently triages and responds to incoming emails in mere seconds, enhancing overall operational efficiency and responsiveness.

Description

Bearhug offers a security solution tailored for teams lacking dedicated security resources by leveraging AWS Security Hub and GuardDuty. This innovative platform provides continuous monitoring of AWS accounts for potential vulnerabilities, simplifies complex findings into easy-to-understand language, and allows users to resolve issues with a single click directly from the intuitive dashboard, eliminating the need for the AWS console. Setting up Bearhug is quick and straightforward, taking less than five minutes through the AWS Marketplace without any need for installation, configuration, or external consultants. Among its key features are the ability to toggle between plain language and technical views to suit different audiences, one-click remediation that includes rollback options, real-time monitoring with email notifications for emerging issues, a multi-account dashboard that accommodates production, staging, and development environments, and adherence to compliance standards like GDPR, SOC 2, ISO 27001, PCI-DSS, and Cyber Essentials. Pricing is set at a flat rate of $100 per month for each AWS account, billed through your existing AWS Marketplace account, ensuring transparency without any additional per-asset charges. This model makes it an appealing choice for businesses seeking robust security without the complexity and expense of traditional solutions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Marketplace
AWS Security Hub
Amazon GuardDuty
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server

Integrations

AWS Marketplace
AWS Security Hub
Amazon GuardDuty
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server

Pricing Details

£99/month
Free Trial
Free Version

Pricing Details

$100 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Helios

Founded

2024

Country

United Kingdom

Website

heliosmip.com

Vendor Details

Company Name

bearhug

Founded

2026

Country

United Kingdom

Website

www.bearhug.cloud

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Alternatives

Alternatives

CyberCAST Reviews

CyberCAST

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