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Description
Helios serves as an AI-centric platform for remote monitoring and management (RMM) and professional services automation (PSA), specifically designed for managed service providers. This comprehensive solution integrates device monitoring, automated self-healing, patch management for both Windows and third-party applications, security monitoring via Microsoft Defender, health checks for Microsoft 365, one-click remote access, customized client portals, and a complete helpdesk system into a single hosted environment.
Unlike many tools that merely add AI as an additional feature, Helios is fundamentally constructed around artificial intelligence: AI Ops can respond to straightforward questions about your systems and take action accordingly, foresees potential disk failures several days in advance, and consolidates alerts to ensure that one outage generates only one support ticket. Additionally, its integrated AI Service Desk Agent efficiently triages and responds to incoming emails in mere seconds, enhancing overall operational efficiency and responsiveness.
Description
Bearhug offers a security solution tailored for teams lacking dedicated security resources by leveraging AWS Security Hub and GuardDuty. This innovative platform provides continuous monitoring of AWS accounts for potential vulnerabilities, simplifies complex findings into easy-to-understand language, and allows users to resolve issues with a single click directly from the intuitive dashboard, eliminating the need for the AWS console.
Setting up Bearhug is quick and straightforward, taking less than five minutes through the AWS Marketplace without any need for installation, configuration, or external consultants.
Among its key features are the ability to toggle between plain language and technical views to suit different audiences, one-click remediation that includes rollback options, real-time monitoring with email notifications for emerging issues, a multi-account dashboard that accommodates production, staging, and development environments, and adherence to compliance standards like GDPR, SOC 2, ISO 27001, PCI-DSS, and Cyber Essentials.
Pricing is set at a flat rate of $100 per month for each AWS account, billed through your existing AWS Marketplace account, ensuring transparency without any additional per-asset charges. This model makes it an appealing choice for businesses seeking robust security without the complexity and expense of traditional solutions.
API Access
Has API
API Access
Has API
Integrations
AWS Marketplace
AWS Security Hub
Amazon GuardDuty
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Integrations
AWS Marketplace
AWS Security Hub
Amazon GuardDuty
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Pricing Details
£99/month
Free Trial
Free Version
Pricing Details
$100 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helios
Founded
2024
Country
United Kingdom
Website
heliosmip.com
Vendor Details
Company Name
bearhug
Founded
2026
Country
United Kingdom
Website
www.bearhug.cloud
Product Features
MSP
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Product Features
Cybersecurity
AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting