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Average Ratings 2 Ratings

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support

Description

HekiDoki serves as a cloud-based platform designed for independent healthcare professionals, clinics, veterinarians, and wellness instructors, facilitating practice management and discovery. Users can create detailed profiles that are searchable, manage their schedules through an integrated calendar, and accept appointment requests efficiently. The platform offers essential clinical tools such as patient or animal records, visit notes, prescriptions, and reminders, while clinics benefit from the ability to oversee appointments for their entire team. An intelligent AI assistant is available to handle incoming calls and messages, addressing appointment inquiries and booking requests, with provider websites included in premium plans. Wellness instructors also have the capability to advertise classes and arrange one-on-one bookings using personalized video conferencing links. Individuals seeking healthcare services for themselves or their pets can easily locate providers and submit appointment requests via HekiDoki. Basic features, including free profiles and fundamental appointment functionalities, are accessible, while paid subscriptions unlock advanced options like personalized websites and automated reminders, with the range of features differing by provider type. This flexibility ensures that HekiDoki caters to the diverse needs of its users, enhancing their overall experience in managing healthcare practices.

Description

SimboConnect serves as an Intelligent Virtual Assistant (IVA) designed for healthcare providers of all sizes, offering a Software as a Service (SaaS) solution that streamlines both incoming and outgoing phone communications. This innovative bot efficiently engages with patients over the phone, addressing a wide range of inquiries from simple appointment scheduling to complex medical refill requests, callback inquiries, and more, while autonomously resolving some requests and directing others to appropriate staff members to ensure that no appointments or tasks slip through the cracks. Furthermore, SimboConnect presents patient interactions in a structured format, paving the way for extensive automation and insightful analytics. With its comprehensive 360-degree follow-up dashboard, healthcare professionals can access a complete history of patient communications in one centralized location. Patients appreciate the immediate responses without the hassles of lengthy wait times or cumbersome interactive voice response systems, while healthcare facilities benefit from the assurance that no calls or appointment requests are overlooked, ultimately enhancing the overall patient experience. This seamless integration into healthcare practices not only boosts efficiency but also fosters stronger patient-provider relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Instagram Yes 
WhatsApp Yes 

Integrations

Instagram No 
WhatsApp No 

Pricing Details

Free provider profiles and basic appointment-request features are available. Paid tiers add features such as provider websites and automated reminders; included calendar and record-management tools vary by provider type.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HekimDoktor Saglik Teknoloji A.S.

Founded

2026

Country

Turkey

Website

hekidoki.com

Vendor Details

Company Name

Simbo AI

Founded

2019

Country

United States

Website

www.simbo.ai/

Product Features

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant No 
Insurance Eligibility Verification No 
Inventory Management No 
Multi-Office No 
Multi-Physician No 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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