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Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
Description
Hyperledger Indy offers a suite of tools, libraries, and reusable components that facilitate digital identities based on blockchains or distributed ledgers, ensuring their compatibility across various administrative domains, applications, and isolated systems. This technology not only works seamlessly with other blockchain solutions but can also function independently, thus enhancing the decentralization of identity management. It is a distributed ledger specifically designed for decentralized identity, with built-in resistance to correlation. The platform supports Decentralized Identifiers (DIDs) that are unique and can be resolved through a ledger without any need for centralized authorities. Additionally, Indy features Pairwise Identifiers, which establish secure one-to-one relationships between two entities. The verifiable claims it utilizes are formatted for efficient exchange of digital identity attributes and are currently being standardized by the W3C. Moreover, it incorporates Zero Knowledge Proofs, which allow for the validation of certain claims without disclosing any extraneous information, further enhancing user privacy and security. This multifaceted approach positions Hyperledger Indy as a robust framework for the future of identity management in a digital landscape.
API Access
Has API
API Access
Has API
Integrations
BlockSpaces
Consensys Quorum
Evernym Verity
Fujitsu Biometrics-as-a-Service
Hitachi Data Protection as a Service
IBM Cloud
NTT Cloud Communications
Oracle Cloud Infrastructure
Precisely Contracts
Quant
Integrations
BlockSpaces
Consensys Quorum
Evernym Verity
Fujitsu Biometrics-as-a-Service
Hitachi Data Protection as a Service
IBM Cloud
NTT Cloud Communications
Oracle Cloud Infrastructure
Precisely Contracts
Quant
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com
Vendor Details
Company Name
Hyperledger
Founded
2015
Country
United States
Website
www.hyperledger.org/use/hyperledger-indy