Compare HealthQuest 3.0 (HQ3) vs. ShiftCare

DoctorConnect is a trusted leader in patient engagement solutions, proudly serving the healthcare industry for over 25 years. We help medical practices of all sizes streamline communication, automate routine tasks, and improve the overall patient experience. From solo practitioners to large health systems, thousands of providers nationwide rely on our customizable tools to reduce administrative burden, decrease no-shows, and drive stronger revenue. Our platform is built for real-world healthcare operations—scalable, intuitive, and designed to integrate directly with hundreds of EMR and Practice Management (PM) systems. Whether you're looking to modernize appointment scheduling, automate reminders, or collect actionable patient feedback, DoctorConnect provides an end-to-end solution tailored to your workflow. With a focus on flexibility and results, we empower clinics to save time, enhance patient satisfaction, and operate more efficiently without disrupting existing systems.

Opus is an all-encompassing platform that combines EHR, CRM, and RCM functionalities, specifically tailored to optimize the operations of treatment centers specializing in behavioral health, such as addiction, mental health, and substance use disorder clinics. This platform offers a suite of integrated features that facilitate patient management, billing processes, appointment scheduling, and telehealth capabilities. Opus significantly boosts operational efficiency through intelligent lead routing, insurance verification, automation of routine tasks, and customizable forms that cater to specific needs. Additional offerings include sophisticated reporting tools, AI-enhanced progress note creation, and smooth laboratory integrations. With its emphasis on adaptability and growth potential, Opus serves as an excellent choice for organizations of varying sizes, from small practices to large multi-center operations within the behavioral health sector. Ultimately, Opus stands out as a versatile solution designed to meet the evolving demands of the industry while ensuring high-quality care for patients.

Focus your efforts on providing exceptional, data-driven care with Valant, the all-in-one EHR and practice management software designed exclusively for behavioral health practices of all sizes. Valant is built to help you spend less time on administrative tasks and more time providing quality care to individuals and groups. Speed your process when you: - Reduce documentation stress with a system that generates clinical narratives - practically completing your notes for you. - Schedule 80+ built-in, reportable outcome measures to automatically send to patients before appointments through the MYIO Patient Portal. - Have the system generate a coded charge when you record appointments. - Automate your patient onboarding process and have intake packets waiting for patients to sign within their portal. - Receive requests for services directly in your EHR, manage new patient inquiries, and get a data-driven match score with new patients.

Elation Health is the leading platform for primary care, empowering 32,000 clinicians to deliver personalized care to over 16 million patients. With a clinical-first EHR, integrated billing, and AI-powered tools, Elation simplifies care workflows to help independent practices thrive.

Act! Advantage, a full front-office CRM solution with all-new functionality that unites sales, marketing, and customer management in one intuitive, affordable platform, is the culmination of nearly four decades of feedback. Every feature is designed to reflect how today’s SMBs run their businesses and helps them stay organized, attract new customers, and turn relationships into results. Act! Advantage includes the largest injection of new functionality in Act’s history, broadening its footprint across your entire front office, and reducing your need for costly, third-party tools. Additionally, you can select the perfect fit, cost-effective tier to meet your current needs with peace of mind knowing that Act! will grow with you.

AestheticsPro is today's most comprehensive medical aesthetic software. HIPAA cloud compliant with integrated POS, targeted advertising, and results driven reporting paired with electronic charting and client portal with "book now" capabilities. AestheticsPro provides everything you need to run your medical spa business.

WaitWell provides organizations with a modern way to coordinate walk-in traffic and scheduled services through a secure, cloud-based queuing and appointment platform. Customers can join virtual queues or book appointments via QR codes, SMS, web links, kiosks, or by chatting with Waillo, an AI agent native to WaitWell that answers questions, explains services, and routes customers into the correct line using natural language. Customers receive live status updates and AI-driven wait time forecasts that reduce uncertainty. WaitWell includes strong real-time reporting and operational dashboards. Waillo Insights builds on this foundation by enabling leaders to ask plain-language questions of their data to uncover service constraints, monitor performance trends, and refine staffing decisions. With real-time visibility, integrated payments, open APIs, and HIPAA and SOC 2 compliance, WaitWell supports scalable, efficient service delivery across locations.

AdvancedMD is the all-in-one cloud-based medical office software trusted by thousands of independent practices to run smarter, faster, and more profitably. It unifies practice management, EHR, and patient engagement into a single seamless platform — eliminating the inefficiencies of disconnected systems. The AI Clinical Assistant is at the core of the modern AdvancedMD experience. It powers ambient listening and auto-transcription, capturing patient conversations and turning them into structured chart documentation in moments — reducing note-writing from 15 minutes to seconds. AI-generated chart action items, pre-visit summaries, and insurance card capture further eliminate manual data entry, so your staff spends less time on paperwork and more time with patients. AI Narrative Insights continuously analyzes practice performance data, surfacing trends and opportunities you can act on directly from your dashboard. On the financial side, AdvancedMD strengthens your bottom line with robust revenue cycle management, a multi-clearinghouse model including a Waystar partnership for cleaner claims, and computer-assisted coding to maximize reimbursement. The result: faster payments, fewer denials, and healthier cash flow. Built on secure AWS infrastructure with Password Breach Detection, AdvancedMD keeps your practice protected and compliant — accessible from any device, anywhere, anytime. Whether you're a solo provider or a growing multi-specialty group, AdvancedMD scales with you — delivering an intelligent, unified experience that lets you focus on what matters most: your patients. The future of independent practice isn't just surviving — it's thriving. AdvancedMD gives you the technology to do both, without the complexity.

Pipedrive is a powerful CRM and sales pipeline management platform designed to help businesses track and optimize their sales processes. The platform offers automation tools, AI-powered sales insights, and real-time reporting to help businesses close deals faster and more effectively. With customizable workflows, integrations with a wide range of apps, and an intuitive interface, Pipedrive supports sales teams of all sizes in managing leads, automating repetitive tasks, and monitoring performance for smarter, data-driven decisions.

Creatio is a global vendor of an agentic AI-native no-code platform designed to automate workflows and CRM with a maximum degree of freedom. Powered by intuitive no-code development, visual process design, and embedded AI, the Creatio platform enables organizations to build and evolve applications of any complexity and scale—supporting both structured and unstructured workflows, advanced analytics, and flexible dashboards. By empowering business users alongside IT, Creatio reduces application development time by up to 10× and accelerates time-to-value. At the core of the platform are AI agents that can understand context, analyze data, make decisions, and execute tasks across end-to-end workflows. This agentic approach allows organizations to automate entire business processes, not just individual tasks—driving efficiency, agility, and measurable business outcomes. Creatio also provides a rich marketplace of pre-built applications, connectors, and industry-specific solutions, enabling rapid deployment and continuous innovation. Built on a modern, AI-native architecture, the platform ensures seamless integration and adaptability within any digital ecosystem. Creatio CRM is a full-featured suite for marketing, sales, and service automation, unified on the same agentic no-code platform with embedded AI agents. Organizations can deploy it as a complete CRM suite or as modular solutions, gaining the flexibility to scale while maintaining a single, intelligent system of engagement.