Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
It's essential to share every update with your users, as they will truly appreciate it. Tailor your changelog to reflect your company's unique branding and host it on your own domain; we're here to assist with the setup process. Integrate Slack and Twitter to ensure your team and customers stay informed about the latest product changes. If necessary, your entire team can contribute to the changelog, as seeing a person's face alongside updates adds a personal touch. While maintaining user privacy, you can choose to make your changelog public or private, or even prevent search engines from indexing it. Since not all products can be categorized uniformly, you have the flexibility to fully customize categories for your changelogs. Enjoy clean formatting that allows for seamless image uploads and the embedding of multimedia. Additionally, consider adding subtle badge animations to your product, ensuring users don't overlook any significant updates. With these features, you can create a more engaging and informative experience for your audience.
Description
ShipLog is a cloud-based tool designed for gathering customer feedback and facilitating release communications, specifically aimed at individual SaaS entrepreneurs and small product development teams. It features a public feedback board where users can propose enhancements and cast votes, complete with status filtering options and optional moderation capabilities. Teams are able to create a public changelog using Markdown, categorize updates, and provide an RSS feed, all while keeping users informed by updating the statuses of requests as they are completed. An embeddable JavaScript widget allows users to submit their feedback or view updates directly within an application, and the option for verified-user voting links feedback submissions to authenticated users. Additionally, ShipLog offers a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can utilize to search through and summarize feedback, adjust item statuses, and create or release changelog updates. The platform includes a free plan that accommodates up to 10 feedback items and 10 changelog entries, while the premium plan eliminates these limits and removes branding for projects requiring additional features. With these tools, teams can efficiently manage customer insights and communicate changes effectively.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Loom
Yes
Model Context Protocol (MCP)
No
Slack
Yes
UserVitals
Yes
Wistia
Yes
X (Twitter)
Yes
Integrations
Loom
No
Model Context Protocol (MCP)
Yes
Slack
No
UserVitals
No
Wistia
No
X (Twitter)
No
Pricing Details
$29 per month
Free Trial
No
Free Version
Yes
Pricing Details
$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Headway App
Website
headwayapp.co
Vendor Details
Company Name
ShipLog
Country
Canada
Website
shiplog.ca
Product Features
Customer Success
Account Alerts
No
Account Management
No
Communication Management
No
Customer Engagement
No
Customer Lifecycle Management
No
Health Score
No
Onboarding
No
Revenue Management
No
Usage Tracking / Analytics
No
Win / Loss Analysis
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No