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Description
Slack has revolutionized our communication methods, and now it’s essential for People Tech to evolve as well. Introducing Hazel, the pioneering Team Feedback application specifically designed for Slack users. Explore how this innovative tool can foster a culture where feedback is both consistent and meaningful, all while ensuring that employees find it engaging and user-friendly. When we refer to its intelligence, we mean it; the app tailors each inquiry automatically by analyzing hundreds of data points, thus ensuring that feedback is both relevant and timely. Managers gain insights into each team member's emotional state, identify those in need of assistance, and recognize which discussions need to occur during upcoming one-on-ones. The feedback is transformed into a customized action plan for every manager, featuring targeted learning opportunities. This goes beyond a mere checklist; the system’s automatic follow-up process enforces accountability and verifies that concerns have been addressed. Additionally, you can monitor employee morale and sentiment patterns over time, while also gaining insights into the effectiveness of management across the organization. Equip your leadership team with actionable data that drives improvement and enhances overall team dynamics. This holistic approach ensures that every member feels valued and heard within their workplace.
Description
Mentor is a personalized platform designed for one-on-one customer feedback, making it effortless to create exceptional customer experiences. Successful businesses are often a result of satisfied customers, which stems from tailored interactions. With Mentor, you can gather, monitor, and assess customer feedback in real-time, allowing you to promptly address any issues that arise. Gain insight into your customers' situations and filter their feedback based on particular events. Utilizing advanced AI technology, our platform evaluates customer emotions and sorts feedback into positive, negative, or neutral categories. Customers have various options for submitting their feedback, including open text fields, surveys, images, or videos. Mentor transcends the typical customer satisfaction survey by providing data that is factual and driven by customer input, allowing you to pinpoint specific experiences and deliver personalized solutions effectively. By leveraging these insights, businesses can continuously improve their services and foster deeper connections with their clientele.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hazel
Founded
2016
Country
United States
Website
hazelhq.com
Vendor Details
Company Name
Custom Solutions Group
Country
United States
Website
www.csgglobal.com
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce
Product Features
Training
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
eCommerce