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Description
Hatch is the AI growth engine built for service businesses. Our AI CSRs work across voice, SMS, and email to convert more leads, drive revenue efficiency, and fuel growth at every stage — without added headcount, complex software, or costly answering services. From one-crew shops to national brands, Hatch delivers the same powerful conversion engine: AI-powered 1:1 communication that scales as fast as you do.
Description
Hatch software transforms the execution of hardware projects by changing the way hardware teams collaborate. Designed specifically for the intricate nature of hardware management, Hatch integrates various operational roles into a cohesive unit, equipping users with the necessary tools and visibility to effectively plan, manage, implement, and support hardware solutions, all from a unified platform. The flexibility of Hatch's products allows for a multitude of options without complications. Users can effortlessly tailor product configurations for individual clients by utilizing a single Bill of Materials (BOM) that organizes pre-defined component groupings for countless hardware variations, selectable with just a click. Changes in engineering are monitored within a comprehensive and traceable repository, where every detail including descriptions, deadlines, statuses, reviews, and approvals is centralized. The days of relying on outdated spreadsheets, misplaced emails, and unnecessary software are over. By tracking work in real-time down to the specific work center, you can provide customers with accurate updates regarding their ongoing orders, enhancing customer satisfaction and operational efficiency. This innovative approach not only streamlines processes but also fosters a culture of transparency and accountability within hardware teams.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
AMI Data Center Manager
Automic Automation
Dell EMC Avamar
HomeAdvisor
Ingage
JobNimbus
LeadConduit
Leap
MarketSharp
Microsoft 365
Integrations
AMI Data Center Manager
Automic Automation
Dell EMC Avamar
HomeAdvisor
Ingage
JobNimbus
LeadConduit
Leap
MarketSharp
Microsoft 365
Pricing Details
N/A
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hatch
Founded
2016
Country
United States
Website
www.usehatchapp.com
Vendor Details
Company Name
MBX Systems
Founded
1995
Country
United States
Website
www.mbx.com/customer-tools/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Product Features
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management