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Average Ratings 0 Ratings

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Description

Hatch is the AI growth engine built for service businesses. Our AI CSRs work across voice, SMS, and email to convert more leads, drive revenue efficiency, and fuel growth at every stage — without added headcount, complex software, or costly answering services. From one-crew shops to national brands, Hatch delivers the same powerful conversion engine: AI-powered 1:1 communication that scales as fast as you do.

Description

Hatch software transforms the execution of hardware projects by changing the way hardware teams collaborate. Designed specifically for the intricate nature of hardware management, Hatch integrates various operational roles into a cohesive unit, equipping users with the necessary tools and visibility to effectively plan, manage, implement, and support hardware solutions, all from a unified platform. The flexibility of Hatch's products allows for a multitude of options without complications. Users can effortlessly tailor product configurations for individual clients by utilizing a single Bill of Materials (BOM) that organizes pre-defined component groupings for countless hardware variations, selectable with just a click. Changes in engineering are monitored within a comprehensive and traceable repository, where every detail including descriptions, deadlines, statuses, reviews, and approvals is centralized. The days of relying on outdated spreadsheets, misplaced emails, and unnecessary software are over. By tracking work in real-time down to the specific work center, you can provide customers with accurate updates regarding their ongoing orders, enhancing customer satisfaction and operational efficiency. This innovative approach not only streamlines processes but also fosters a culture of transparency and accountability within hardware teams.

API Access

Has API

API Access

Has API

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Integrations

AMI Data Center Manager
Automic Automation
Dell EMC Avamar
HomeAdvisor
Ingage
JobNimbus
LeadConduit
Leap
MarketSharp
Microsoft 365
Microsoft Office 2021
NVIDIA DRIVE
One Click Contractor
QuickBooks Online
QuinStreet
SalesRabbit
Salesforce
ServiceMonster
Twinn Witness
Zapier

Integrations

AMI Data Center Manager
Automic Automation
Dell EMC Avamar
HomeAdvisor
Ingage
JobNimbus
LeadConduit
Leap
MarketSharp
Microsoft 365
Microsoft Office 2021
NVIDIA DRIVE
One Click Contractor
QuickBooks Online
QuinStreet
SalesRabbit
Salesforce
ServiceMonster
Twinn Witness
Zapier

Pricing Details

N/A
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hatch

Founded

2016

Country

United States

Website

www.usehatchapp.com

Vendor Details

Company Name

MBX Systems

Founded

1995

Country

United States

Website

www.mbx.com/customer-tools/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Product Features

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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