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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
The Scuba system features a modular design that allows users to customize their selection of products to fit their specific needs. It is consistently evolving, driven by customer insights, to remain aligned with the fast-paced changes in the industry. Customers receive all updates to their purchased modules at no additional cost, reflecting our commitment to exceptional after-sales support. This approach provides enhanced flexibility, offering various payment and booking options such as visiting the center, calling by phone, using the website, or utilizing an on-site kiosk. The Scuba Leisure Management Software is likewise continually enhanced to adapt to the swiftly shifting requirements of the leisure sector. Customers benefit from complimentary access to software updates, including new releases and versions, as part of our esteemed after-sales service, ensuring they always have the latest features and improvements at their fingertips. This dedication to customer satisfaction reinforces our commitment to delivering quality and innovation in leisure management solutions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No monthly fee, 3% per booking
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Delta Computer Services
Country
United Kingdom
Website
www.deltacomputerservices.co.uk
Product Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Product Features
Club Management
Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)