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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

Description

The Scuba system features a modular design that allows users to customize their selection of products to fit their specific needs. It is consistently evolving, driven by customer insights, to remain aligned with the fast-paced changes in the industry. Customers receive all updates to their purchased modules at no additional cost, reflecting our commitment to exceptional after-sales support. This approach provides enhanced flexibility, offering various payment and booking options such as visiting the center, calling by phone, using the website, or utilizing an on-site kiosk. The Scuba Leisure Management Software is likewise continually enhanced to adapt to the swiftly shifting requirements of the leisure sector. Customers benefit from complimentary access to software updates, including new releases and versions, as part of our esteemed after-sales service, ensuring they always have the latest features and improvements at their fingertips. This dedication to customer satisfaction reinforces our commitment to delivering quality and innovation in leisure management solutions.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No monthly fee, 3% per booking
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Hatch Tickets LTD

Founded

2026

Country

United Kingdom

Website

hatchtickets.co.uk

Vendor Details

Company Name

Delta Computer Services

Country

United Kingdom

Website

www.deltacomputerservices.co.uk

Product Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Product Features

Club Management

Attendance Tracking
Billing & Invoicing
Check-In Manager
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Member Portal
Membership Management
Payment Processing
Point of Sale (POS)

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