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Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
Description
PlayOps is an online management solution tailored for indoor play areas and soft play establishments. It provides operators with real-time floor visibility, including individual child timers, admission controls, session extensions, add-on options, membership management, prepaid passes, birthday party reservations, digital waivers, QR code check-in, and comprehensive checkout records. The software enables staff to monitor wristband distribution, communicate updates to parents via WhatsApp, showcase remaining playtime on screens, and analyze sales through various payment methods and revenue streams. Additionally, all reports can be conveniently exported in CSV format. Designed specifically for venues managed by owners, PlayOps operates seamlessly across browsers on tablets, smartphones, and computers, enhancing the overall management experience. Its user-friendly interface and robust features make it an ideal choice for those in the indoor play industry.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Pricing Details
$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Vendor Details
Company Name
Synopse Technologies
Founded
2026
Country
India
Website
getplayops.com
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No
