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Description
Harvestr serves as a collaborative platform for product management, enabling teams to make well-informed decisions about their roadmaps by utilizing customer feedback and data. This platform boasts essential functionalities such as managing customer feedback, prioritizing opportunities, and constructing detailed product roadmaps. It seamlessly integrates with various customer feedback and data sources like Zendesk, Intercom, Salesforce, and Slack. Designed by product managers specifically for their peers, Harvestr allows for the centralization of product feedback across multiple tools and channels on a large scale. By streamlining this process, it helps save valuable time while providing a thorough understanding of customer requirements. This centralized approach not only aids in effective product prioritization backed by reliable customer data but also ensures that teams focus on the most pressing issues promptly. Moreover, it contributes to maintaining a tidy and organized backlog. By engaging both customers and team members, Harvestr demonstrates that their input is valued, while also offering stakeholders clear visibility into the evolving product roadmap. Ultimately, this fosters a collaborative environment that enhances overall product development efficiency.
Description
UserJot consolidates customer insights from various sources, such as Slack conversations, support requests, emails, and spreadsheets, into organized boards that can be either public or private, allowing both users and team members to vote, engage in discussions, and prioritize ideas collectively. The platform features intelligent grouping that automatically organizes similar requests, and the vote counts highlight trends in feature demand, providing engineering teams with clear guidance on what to develop next. Additionally, it creates a public roadmap that evolves as ideas progress and generates synchronized changelogs to inform users when new features are launched, effectively completing the feedback loop. UserJot accommodates anonymous guest submissions, offers effortless setup without requiring credit card information, and allows for easy management of boards, votes, and discussions without manual intervention. By integrating the processes of feedback collection, prioritization, roadmap creation, and release communication into a single, user-friendly interface, UserJot enables SaaS product teams to make informed decisions, accelerate feature delivery, and minimize customer attrition. Furthermore, this comprehensive system enhances collaboration among team members and ensures that all voices are heard in the product development process.
API Access
Has API
API Access
Has API
Integrations
Slack
Figma
Freshdesk
GitHub
GitLab
Google Calendar
Google Chrome
Intercom
Jira
Salesforce
Integrations
Slack
Figma
Freshdesk
GitHub
GitLab
Google Calendar
Google Chrome
Intercom
Jira
Salesforce
Pricing Details
$39 per editor per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Harvestr
Founded
2018
Country
France
Website
harvestr.io
Vendor Details
Company Name
UserJot
Country
United States
Website
userjot.com
Product Features
Product Management
Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback