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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Harmony serves as a headless AI project manager that enhances enterprise delivery by increasing project management capabilities without the need for new user licenses, additional dashboards, or extra applications for teams to integrate. By integrating seamlessly with existing systems, tools, and workflows, Harmony takes on the coordination and follow-up tasks typically handled by a Project Coordinator or Junior PM, gradually taking on more extensive project management duties as it gains context, builds trust, and demonstrates its value throughout the delivery process. It operates within familiar collaboration platforms like email, Microsoft Teams, Slack, SMS, and WhatsApp, while also sending verified updates back to the established systems of record. Rather than waiting for instructions, Harmony acts as a constant virtual team member: always engaged, aware of the context, and proactively driving project success by keeping track of communications, documentation, calendar modifications, resource allocation, dependencies, risks, and overall delivery activities. This innovative approach allows teams to focus on high-level strategic efforts while Harmony handles the intricate details necessary for successful project execution.

Description

Harmony is a cutting-edge platform designed for IT service management (ITSM) and enterprise service management, leveraging AI agents to handle requests related to IT and HR directly within popular employee communication tools like Slack, Teams, and Zoom. By transforming tickets, workflows, knowledge bases, and service catalogs into a seamless service experience, Harmony employs AI agents that not only comprehend requests but also gather the necessary context to autonomously resolve routine issues, often without human intervention. The AI Service Desk Agent efficiently manages common inquiries through natural language understanding coupled with intelligent automation, while proactive agents monitor real-time signals to tackle potential problems before they impact users. Additionally, Harmony's system continuously evolves by learning from tickets, user interactions, and organizational context, which helps in creating a dynamic and current knowledge repository. Furthermore, it ensures a real-time record of assets and software throughout the organization, enhancing overall operational efficiency and service delivery. This innovative approach allows teams to focus on more complex tasks, improving productivity across the board.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
Slack Yes 
BambooHR No 
Claude No 
CrowdStrike Falcon No 
Figma No 
Google Workspace No 
Jenkins No 
Miro No 
NetSuite No 
Okta No 
OpenAI No 
SAP Cloud Platform No 
ServiceNow No 
WhatsApp Yes 
Workday HCM No 

Integrations

Microsoft Teams Yes 
Slack Yes 
BambooHR Yes 
Claude Yes 
CrowdStrike Falcon Yes 
Figma Yes 
Google Workspace Yes 
Jenkins Yes 
Miro Yes 
NetSuite Yes 
Okta Yes 
OpenAI Yes 
SAP Cloud Platform Yes 
ServiceNow Yes 
WhatsApp No 
Workday HCM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Harmony

Founded

2023

Country

United States

Website

www.coworked.ai/

Vendor Details

Company Name

Harmony

Founded

2025

Country

United States

Website

harmony.io

Product Features

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Product Features

ITSM

Asset Tracking No 
Availability Management No 
Change Management No 
Configuration Management No 
Contract/License Management No 
Dashboard No 
Incident Management No 
Problem Management No 
Project Management No 
Release & Deployment Management No 
Self Service Portal No 

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