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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Harmony serves as a headless AI project manager that enhances enterprise delivery by increasing project management capabilities without the need for new user licenses, additional dashboards, or extra applications for teams to integrate. By integrating seamlessly with existing systems, tools, and workflows, Harmony takes on the coordination and follow-up tasks typically handled by a Project Coordinator or Junior PM, gradually taking on more extensive project management duties as it gains context, builds trust, and demonstrates its value throughout the delivery process. It operates within familiar collaboration platforms like email, Microsoft Teams, Slack, SMS, and WhatsApp, while also sending verified updates back to the established systems of record. Rather than waiting for instructions, Harmony acts as a constant virtual team member: always engaged, aware of the context, and proactively driving project success by keeping track of communications, documentation, calendar modifications, resource allocation, dependencies, risks, and overall delivery activities. This innovative approach allows teams to focus on high-level strategic efforts while Harmony handles the intricate details necessary for successful project execution.

Description

Harmony is a smart chatbot solution that seamlessly directs website visitors to relevant content, collects lead information, and connects discussions to the right team members. This service is enhanced by our collaboration with Drift in higher education. Always available and ready to assist, Harmony ensures that your website effectively represents your institution. Mongoose’s Harmony solution provides your site with a voice that operates around the clock. Staff members can engage in live chats when possible, or the bot can handle inquiries to help visitors find the information they need. Additionally, you have the option to personalize the branding to reflect your school's identity. It efficiently connects visitors to the right department or individual through targeted questions. Multiple team members can participate in a chat, and notification alerts keep track of visitor inquiries. Furthermore, when it’s time to transition to a more personal interaction, visitors can easily schedule meetings with staff directly through the bot, making the entire process feel seamless and intuitive. This capability not only enhances visitor experience but also streamlines communication within your institution.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams
Slack
WhatsApp
wolfSSL

Integrations

Microsoft Teams
Slack
WhatsApp
wolfSSL

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Harmony

Founded

2023

Country

United States

Website

www.coworked.ai/

Vendor Details

Company Name

Mongoose

Founded

2014

Country

United States

Website

www.mongooseresearch.com

Product Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

Alternatives

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