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Average Ratings 0 Ratings

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ease
features
design
support

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Description

HappyPal, crafted by individuals with prior experience in public office, aims to eliminate the hassle of cumbersome management, underutilized perks, and employee dissatisfaction by providing a fully digital and user-friendly platform that boasts the most extensive benefits catalog available. With over 100,000 exclusive deals negotiated to significantly enhance your workforce's purchasing power, the service is entirely digital and offers immediacy. Enjoy unique and exceptional perks from brands and services that resonate with your employees' everyday needs. You can tailor the HappyPal catalog to align with your organizational culture by selecting brands that reflect your values or by incorporating your unique benefits. Employees can conveniently purchase their discounted tickets online and receive them right away, while all necessary documentation and records for each team member are easily accessible. This seamless integration not only streamlines the process but also ensures that employees feel valued and engaged.

Description

A Czech solution designed for the collection, analysis, and management of customer experiences has been enhancing global companies' customer satisfaction for over 11 years. This robust tool adheres fully to GDPR regulations and meets the ISO27001 standard, making it a reliable choice for professional customer experience management. Its automated online surveys facilitate seamless interaction, while kiosks installed on-site allow for gathering feedback from individuals with whom companies might not have direct contact. This approach enables businesses to swiftly and efficiently uncover customer sentiments regarding their operations. Typically, insights are available within 14 days, allowing for timely intervention when a dissatisfied customer is identified, thereby preventing potential losses to competitors. Additionally, the system is designed to ensure that every unhappy customer receives appropriate attention, fostering a more positive relationship between businesses and their clientele. Ultimately, this innovative solution empowers companies to continually refine their products and services based on real-time feedback.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$89 per user per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HappyPal

Founded

2019

Country

France

Website

www.happypal.fr/

Vendor Details

Company Name

ROUCEK Group

Founded

2013

Country

Czech Republic

Website

www.insightsofa.com

Product Features

Benefits Administration

COBRA Administration No 
Claims Management No 
Deduction Management No 
Disability Insurance Administration No 
Employee Benefits Administration No 
FMLA Administration No 
FSA Administration No 
Flexible Spending Accounts No 
For Brokers No 
For Employers No 
HIPAA Compliant No 
Health Insurance Administration No 
Life Insurance Administration No 
Online Benefits Enrollment No 
Premium Billing No 
Provider Management No 
Retiree Administration No 
Retirement Plan Management No 

Product Features

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

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