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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Handshake is a pioneering peer-to-peer naming protocol that operates in a decentralized and permissionless manner, empowering each participant to validate and oversee the root DNS naming zone, thereby presenting an alternative to traditional certificate authorities and naming frameworks. In the current landscape, internet names such as top-level domains and social media handles depend heavily on centralized entities that exercise complete control over a system trusted to be reliable, which inherently poses risks of hacking, censorship, and corruption. By introducing innovative methods, Handshake strives to enhance the internet's security, resilience, and societal value through a network validated by its users, representing a significant shift from centralization to a more distributed structure. This initiative not only addresses the shortcomings of the centralized internet services that have dominated since the 1990s but also seeks to revive the original vision of a decentralized internet, where control is distributed among its users rather than concentrated in the hands of a few. Ultimately, Handshake serves as a vital experiment in shaping the future of internet governance and user autonomy.

Description

As you embark on a mission to enhance collaboration between customer support and product management, consider reaching out to your teammate, the Administrator, who possesses valuable insights and experience with your Help Desk system as well as Team Foundation Server or Team Services Online. Gather the essential information needed to establish a connection between your Help Desk and Product Management systems, aiming to create an integrated workspace where Development and Support collaborate seamlessly as a unified entity. Immerse yourself in analyzing your team's performance by examining ticketing data and its correlation with the development activities occurring within other teams. Additionally, ensure that your senior staff members from both departments are kept in the loop about any emerging requests, concerns, or bugs that are related to ongoing projects or anticipated tasks. This proactive communication will foster a more responsive and agile work environment. Ultimately, strengthening these connections will pave the way for more efficient problem-solving and innovation.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

11x
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
QuickBooks Online
Salesforce
ShipMonk
Stackreaction
Telegram
Zendesk

Integrations

11x
Freshdesk
Groove
HappyFox
Kayako
Microsoft Teams
QuickBooks Online
Salesforce
ShipMonk
Stackreaction
Telegram
Zendesk

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$8.00 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Handshake

Website

handshake.org

Vendor Details

Company Name

Bluepen Software

Founded

2016

Country

United States

Website

www.bluepensoftware.com

Product Features

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Alternatives